Ricardo Gonzalez
El Paso,TX
Summary
Dynamic Assistant Manager with a proven track record at Don Carbon, enhancing operational efficiency and team productivity. Excelled in financial reporting and fostering team collaboration, significantly contributing to strategic planning and goal achievement. Skilled in multitasking and adaptability, adept at leading by example and mentoring new staff for optimal service excellence. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Assistant Manager of Operations
Don Carbon
El Paso, TX
10.2014 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - Business Administration And Management
EPCC
El Paso, TXSkills
- Sales monitoring
- Multitasking and organization
- Financial reporting
- Orientation and training
- Adaptability and flexibility
- Product and service sales
- Recruiting and interviewing
- Task delegation
- Money handling
- Team collaboration
Languages
English
Professional
Spanish
Professional
Affiliations
- I grew up in a small town in Mexico in the state of Chihuahua and I am part of a non-profit organization that supports people in need and especially children with limited resources. I cannot be present at many activities that take place in my town, but we support this organization financially and we try to attend the activities as often as possible to motivate our people to help those who have less.
- Artistic activities include drawing
- Traveling is one of my favorite things to do and of course i've been at Disney a couple times
References
References available upon request.
Timeline
Assistant Manager of Operations
Don Carbon
10.2014 - Current
Some College (No Degree) - Business Administration And Management
EPCC
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