Ricardo Gonzalez
San Diego,CA
Summary
Strategic Brand Experience & Competitive Market Adaptability
Successfully transitioned into automotive sales at Mossy Nissan/Infiniti, mastering high-volume and high-competition environments. Proven ability to adapt brand messaging, overcome objections, and deliver consistent results—positioned to thrive in any dealership setting, including Toyota’s customer-first culture and value-driven sales model.
Overview
9
9
years of professional experience
Work History
Sales Associate
Mossy Nissan Kearny Mesa
08.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure visual appeal and accessibility.
- Learned product knowledge to provide informed recommendations and improve customer satisfaction.
- Engaged with customers proactively to build rapport and encourage repeat business.
- Collaborated with team members to achieve sales targets and maintain store standards.
- Communication & Persuasion
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Clinic Coordinator
UCSD Health
04.2020 - 07.2023
- Coordinated daily clinic operations, ensuring efficient workflow and patient satisfaction.
- Implemented scheduling systems to optimize appointment management and reduce patient wait times.
- Trained new staff members on clinic procedures, fostering a collaborative team environment.
- Greeting patients
- Checking in and checking out procedures
- Insurance and authorization verification
- Updating patient demographics
- Audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer
- Working closely with physicians, nurses, staff and other UCSD departments
Bank Teller
Blue Vault
02.2017 - 04.2020
- Processed customer transactions accurately, ensuring compliance with banking regulations.
- Assisted clients in opening accounts, providing guidance on banking products and services.
- Resolved customer inquiries efficiently, enhancing overall client satisfaction and retention.
- Managed cash drawer operations, ensuring accurate balancing at the end of each shift.
- Bought merchandise and commodities for resale to wholesale or retail consumers.
- Call and emails all safety deposit box members to notify them of arrivals, outstanding balances, and confirmed deliveries.
Education
High School Diploma -
Hilltop High School
Chula Vista Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Verbal/written communication
- Sales expertise
- Product sales
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Mossy Nissan Kearny Mesa
08.2023 - Current
Clinic Coordinator
UCSD Health
04.2020 - 07.2023
Bank Teller
Blue Vault
02.2017 - 04.2020
High School Diploma -
Hilltop High School
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