Ricardo González
-
Guaynabo,PR
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
LE@P 2022
Banco Popular De Puerto Rico
Guaynabo, United States
06.2022 - 08.2022
- Internal communications Research Project
- Projects based in Power BI, Automate, and Sharepoint
- Corporate Interviews with management asessing Internal comms. and finding solutions to internal problems such as email overload, low engagement, etc.
- Presentation-based Project to upper management at the end of the program
Social Media Manager
Push Pull Legs Rest (Instagram)
08.2021 - Current
- Personal Instagram brand
- Regularly engaged with Instagram community via direct messages, growing following from 0 to 5000
- Reels
- Views up to 1Million
- Increased Instagram engagement by 1500% through ongoing interaction with hashtags, tagged photos and competitors' customers
- SEO marketing
Marketing Intern
Bike Club
Fulham
09.2021 - 12.2021
- Generated reports detailing campaign performance, customer engagement and engagement trends
- Analyzed website performance and effectively practiced SEO optimization SEO research
- Worked on customer service and responsible of creative content, creative conceptualizing and market research
- Conducted presentations for upper management
Operational Assistant
E-Bikes San Juan
San Juan, PR
01.2021 - 09.2021
- Networked with customers and asked open-ended questions to determine immediate needs
- Mentored and motivated team to achieve 100 sales a week target ensuring continued progression and profitability
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers
- Improved efficiency by training staff on best practices and protocol
- Maintained store appearance, including rack and shelving organization, store lay out and planogram planning.
Education
Bachelor’s Degree - Marketing, Mandarin
Bryant University
08.2018 - 05.2022
University of Westminster
London 09.2021 - 12.2021
Skills
Excel
Timeline
LE@P 2022
Banco Popular De Puerto Rico
06.2022 - 08.2022
Marketing Intern
Bike Club
09.2021 - 12.2021
University of Westminster
09.2021 - 12.2021
Social Media Manager
Push Pull Legs Rest (Instagram)
08.2021 - Current
Operational Assistant
E-Bikes San Juan
01.2021 - 09.2021
Bachelor’s Degree - Marketing, Mandarin
Bryant University
08.2018 - 05.2022