Ricardo Gracias
Laurel,Maryland
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Able to remain current with evolving technology.
Overview
13
13
years of professional experience
Work History
Police Officer
Prince George's County Police Department
10.2013 - Current
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Apprehended offenders and conducted interviews and interrogations.
Retail Sales Associate
AT&T
06.2013 - 10.2013
- Educate customers about the benefits of the AT&T network.
- Filled online orders and made outbound calls to existing and potential customers.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained flexible and open to change to stay current with evolving tech.
Optician
Eye Care Center Of Maryland
10.2010 - 06.2013
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Performed basic vision testing for new patients.
Education
Associate of Applied Science - Criminal Justice
Montgomery Community College
Rockville, MDAssociate of Applied Science - Criminal Justice
Liberty University
LynchburgAssociate of Science -
Eastern Gateway Community College
Steubenville, OHSkills
- Bilingual Spanish Speaker
- Troubleshooting
- Team Supervision
- Documentation and Reporting
- Community Engagement
- Relationship Building and Management
Languages
Spanish
Native or Bilingual
Timeline
Police Officer
Prince George's County Police Department
10.2013 - Current
Retail Sales Associate
AT&T
06.2013 - 10.2013
Optician
Eye Care Center Of Maryland
10.2010 - 06.2013
Associate of Applied Science - Criminal Justice
Montgomery Community College
Associate of Applied Science - Criminal Justice
Liberty University
Associate of Science -
Eastern Gateway Community College
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