Ricardo Gray
Philadelphia,PA
Summary
Results-oriented professional with 10+ years of experience and a proven knowledge of conflict resolution and customer communications. Aiming to leverage my skills to successfully fill the Environmental Service Manager role at your company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Building manager
Temple University Health System
02.2023 - Current
- Led and coordinated efforts of more than 40 personnel.
- Deliver hands-on training sessions for new hires.
- Conducted candidate assessments.
- Participated in leadership rounds alongside upper management.
- Conduct EOC round with infectious control
- Updates Kronos time & attendance
- Conducted annual performance reviews.
- Oversee the bed board (EPIC)
- Make rounds throughout the house to ensure that staff are meeting the expected standards
- Manages scheduling for restorative cleaning tasks.
EVS/Distribution Manager
Sodexo
12.2020 - 02.2023
- Directed over 45 staff members across various locations.
- Regulate daily activities of staff, providing necessary guidance and support to maintain quality performance standards
- Responsible for overseeing EVS housekeeping, linen & patient transport to varies testing areas
- Managed daily budgets for overtime, linen, and EVS supplies.
- Complete employees evaluations
- Provide staff with training to develop strong and trusting rapport to facilitate smooth quality care
- Responsible for handing rapid responses
- Engaged in daily rounds to address issues alongside nurse leadership.
- Create daily schedules for staff
- Oversee the daily cleaning operation
- Overturning patient room
- Floor care & varies projects throughout the hospital
Custodial Manager
Aramark
04.2018 - 12.2020
- Manage a staff of 25+full time employees
- While maintaining quality service by enforcing quality and customer service problems
- Identifying trends recommending improvements
- Overseeing campus Impact Team stripping waxing floor & cleaning carpets throughout the campus
- Budgeted square footage and cost for each floor care project.
- Complete employee evaluations
- Managed employee schedules, ensuring timely approval of leave.
Housekeeping/service Attendant
Temple University Hospital
06.2013 - 04.2018
- Served as Evs service attendant working night shift
- Responsible for varies areas pulling trash, (clear & infectious) waste
- Dust mop/damp mop all floors, high & low dusting daily ensure that all restrooms, staff lounges are cleaned and disinfected properly
- Auto scrub floor and burnish as need
- Assist in project work in varies location throughout the hospital (strip/wax) floors
- Stock supplies closets and maintenance supply par level
Education
High School Diploma -
Philadelphia, PA06.1998
Skills
- Buffing
- Commercial Cleaning
- Custodial Experience
- Environmental Services
- Floor Care
- Problem Solving
- Conflict Management
- Laundry
- Snow Plowing
- Hospital Experience
- Leadership
- Management
- Supervising experience
- Customer service
- Communication skills
- Hospitality
- Organizational skills
- Computer skills
- Epic
- Microsoft words
- Excel spreadsheet
Certification
Driver's License, 03/21, 03/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Building manager
Temple University Health System
02.2023 - Current
EVS/Distribution Manager
Sodexo
12.2020 - 02.2023
Custodial Manager
Aramark
04.2018 - 12.2020
Housekeeping/service Attendant
Temple University Hospital
06.2013 - 04.2018
High School Diploma -
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