Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Guerrero

San Diego,CA

Summary

Dynamic culinary professional with proven leadership at Mona’s Italian Restaurant, excelling in kitchen management and quality control. Recognized for enhancing customer satisfaction through exceptional service and effective team collaboration. Skilled in cooking techniques and food safety, consistently reducing waste while maintaining high standards in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Cook Shift Leader

Mona’s Italian Restaurant
03.2020 - Current
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.

Crew Team Member

Mona’s Italian Restaurant
03.2020 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
  • Became familiar with products to answer questions and make suggestions.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Cashier

Mona’s Italian Restaurant
03.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Developed rapport and fostered brand loyalty by offering personalized service.

Education

High School Diploma -

Montgomery High School
San Diego, CA
05.2019

Skills

  • Customer service
  • Team leadership
  • Cooking techniques
  • Kitchen organization
  • Quality control
  • Kitchen management
  • Nutrition
  • Menu development
  • Team collaboration
  • Food safety

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cook Shift Leader

Mona’s Italian Restaurant
03.2020 - Current

Crew Team Member

Mona’s Italian Restaurant
03.2020 - Current

Cashier

Mona’s Italian Restaurant
03.2020 - Current

High School Diploma -

Montgomery High School

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