Ricardo Henderson
Boynton Beach
Summary
Hardworking professional with several years of reliable Driving experience in delivering goods and transporting people safely. Skilled in operating various types of vehicles, adhering to traffic laws, managing delivery schedules, and maintaining vehicle cleanliness. Strengths include navigation skills, time management, customer service, and mechanical knowledge. Contributed to previous roles by ensuring timely deliveries and maintaining high levels of client satisfaction.
Reliable Driver known for productivity and efficient completion of tasks. Skilled in route planning, time management, and vehicle maintenance, ensuring smooth operations on every journey. Excel in communication, adaptability, and problem-solving, bringing value to any team by navigating challenges with calmness and professionalism.
Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Driver
Uber Technologies Inc.
West Palm Beach
03.2019 - 08.2025
- Navigated city routes efficiently to ensure timely passenger pickups.
- Maintained vehicle cleanliness and functionality for optimal performance.
- Communicated effectively with passengers to enhance their experience.
- Assisted passengers with luggage and special needs during rides.
- Used navigation apps to plan and adjust routes as needed.
- Delivered goods and services to customers on time and in excellent condition.
- Adhered to company policies and procedures related to safety and security standards.
- Picked up clients from specific locations to transport and drop off at destinations.
Assistant Store Manager
Martinizing Dry Cleaners
Coral Springs
10.2016 - 03.2019
- Managed daily store operations and ensured efficient workflow.
- Trained and supervised staff to maintain high service standards.
- Monitored quality control processes for garment cleaning and finishing.
- Implemented customer service protocols to improve client satisfaction levels.
- Collaborated with team members to resolve customer inquiries promptly.
- Ensured compliance with all safety regulations throughout the store premises.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
President, Owner
OneSource Satellite & Communications, LLC
Cincinnati
03.2003 - 07.2016
- Developed strategic initiatives to enhance organizational efficiency and growth.
- Oversaw budget planning and resource allocation for multiple projects.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Implemented new technologies to streamline organizational processes when needed.
- Completed quarterly reports to include findings via conducting site visits and subsequent report generation.
- Diminished regulatory risks by strict adherence to insurance and safety regulations.
- Analyzed competitive landscape to inform strategic decision-making.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
Education
Associate of Arts - Journalism And Mass Communication
Louisiana State University
Baton Rouge, LA 09.1980 - 03.1982
Skills
- Route navigation
- Vehicle maintenance
- Safety compliance
- Customer service
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Decision making
- Valid Driver's license
- Safe driving techniques
Timeline
Driver
Uber Technologies Inc.
03.2019 - 08.2025
Assistant Store Manager
Martinizing Dry Cleaners
10.2016 - 03.2019
President, Owner
OneSource Satellite & Communications, LLC
03.2003 - 07.2016
Associate of Arts - Journalism And Mass Communication
Louisiana State University
09.1980 - 03.1982