Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricardo Hepburn

Orlando,FL

Summary

Dynamic construction laborer with a proven track record at A.Reid Flooring, skilled in flooring and drywall installation. Recognized for exceptional problem-solving and attention to detail, consistently meeting project deadlines while ensuring safety and quality. Dependable team player committed to enhancing worksite efficiency and maintaining high standards.

Reliable and hardworking, with strong ability to follow instructions and work effectively in team environments. Knowledgeable in basic construction principles and skilled in using hand tools and power tools. Committed to contributing to successful project completions through dedication and solid work ethic.

Overview

1
1
Certification

Work History

Construction Laborer

A.Reid Flooring
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Front Desk Agent

Sandals Negril
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Answered multi-line phone system and enthusiastically greeted callers.

Bellman

Sandals Negril
  • Escorted guests to assigned rooms and transported luggage.
  • Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
  • Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
  • Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.

Education

Diploma - Electrical Installation

Heart Trust
Jamaica
05.2011

Skills

  • Heavy lifting
  • Problem-solving
  • Attention to detail
  • Team-oriented and dependable
  • Worksite safety
  • Power tool operation
  • Equipment maintenance
  • Flooring installation
  • Drywall installation

Certification

Electrical installation

Timeline

Construction Laborer

A.Reid Flooring

Front Desk Agent

Sandals Negril

Bellman

Sandals Negril

Diploma - Electrical Installation

Heart Trust
Ricardo Hepburn