Summary
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Ricardo Hernandez

San Jose,California

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Work History

Retail Sales Associate

Levis Strauss & Co
San Jose, CA
10.2023 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Handled customer complaints in a professional manner.
  • Demonstrated knowledge of store products and services.
  • Stocked shelves with merchandise according to company standards.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Promoted special offers and discounts to encourage additional purchases.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

High School Diploma -

Piedmont Hills High School
San Jose, CA
05-2023

Skills

  • Regulatory Compliance
  • Money Handling
  • Customer Service
  • Loss Prevention
  • Flexible Schedule
  • Product Recommendations
  • Teamwork and Collaboration
  • Problem-Solving

Languages

English
Full Professional

Accomplishments

  • D2 Baseball

Timeline

Retail Sales Associate

Levis Strauss & Co
10.2023 - Current

High School Diploma -

Piedmont Hills High School
Ricardo Hernandez