Ricardo Hernandez
Lufkin,TX
Summary
Dynamic professional with extensive experience in chaplaincy and management at FedEx Ground. Skilled in grief support and proficient in Adobe Creative Cloud, I excel in providing emotional care and coaching fellow chaplains. Recognized for fostering a supportive environment and enhancing team performance through effective leadership and compassionate communication.
Overview
21
21
years of professional experience
Work History
Chaplain
Marketplace Chaplains of America
07.2013 - Current
- Provided spiritual and emotional support and direct care to employees and their family members.
- Daily visit multiple companies and check on their employees.
- Report visits daily.
- Coach other chaplains in their responsibilities.
Manager
Fedex Ground
09.2013 - 07.2020
- Managed and motivated 20 drivers and routes.
- Responsible for the entire hiring process of new drivers.
- Maintained vehicles operating according to DOT regulations.
Driver
Fedex Ground
11.2006 - 01.2013
- Maintained a flawless driving record.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Stayed current on all training courses.
Administrative Assistant
Fedex Ground
07.2004 - 11.2006
- Answered phone calls, delivering messages to staff and greeting visitors.
- Made bank deposits nigthly.
- Assisted in loading packages on trucks.
- Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry vital to company processes.
Education
Bachelor of Arts - Church Ministries
Southwestern Assemblies of God University
Waxahachie04-2004
Skills
- Grief support
- Bilingual
- Sermon preparation
- Proficient in Adobe Creative Cloud
- Marriage counseling
- Chaplaincy administration
- Pre-marital counseling
Timeline
Manager
Fedex Ground
09.2013 - 07.2020
Chaplain
Marketplace Chaplains of America
07.2013 - Current
Driver
Fedex Ground
11.2006 - 01.2013
Administrative Assistant
Fedex Ground
07.2004 - 11.2006
Bachelor of Arts - Church Ministries
Southwestern Assemblies of God University
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