Ricardo Hernandez-Herrera
Wichita
Summary
Honest professional with a problem‑solving mindset and a strong work ethic, currently pursuing a degree in Computer Science. Experienced in providing support and maintaining smooth operations, with a background in event setup and customer service. Volunteered at community organizations such as the Lord’s Diner, local schools, and the Spiritual Life Center. Brings technical curiosity, attention to detail, and a collaborative spirit to every opportunity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Worker
Advanced Learning Library
08.2022 - Current
- Coordinated setup and technical arrangements for events in conference center, responding in real time to client and attendee requests to ensure smooth operations.
- Acted as on‑call point of contact via facility phone, addressing urgent issues and emergencies with quick problem‑solving and clear communication.
- Performed custodial duties (cleaning, waste management, and general upkeep) to maintain a professional, safe environment.
- Gained training and experience in customer service best practices and working with individuals experiencing homelessness, enhancing empathy, communication, and conflict‑resolution skills.
- Learned and applied organizational systems, including inventory management and book shelving procedures, demonstrating attention to detail and process adherence.
- Supported a fast‑paced, team‑oriented environment requiring adaptability, multitasking, and operational efficiency
Education
Bachelor of Science - Computer Science
Wichita State University
Wichita, KS05-2027
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
Certification
- 2024 Raving Fans ADVANCED Certificate
Languages
Spanish
Native or Bilingual
Timeline
Event Worker
Advanced Learning Library
08.2022 - Current
Bachelor of Science - Computer Science
Wichita State University
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