Ricardo Ibanez
Charlotte,NC
Summary
Bilingual professional with 5+ years of experience in operations management, customer service, and administrative support across retail and technical industries. Proven ability to streamline operations, lead diverse teams, and achieve compliance standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Market Manager
Onward Safety Solutions
Charlotte, NC
07.2023 - Current
- Managed employees at different levels of knowledge, and built daily schedules, managing labor costs to meet goals set.
- Conducted detailed quality checks to ensure compliance with relevant laws and regulations, reducing regulatory risks, and enhancing operational safety.
- Onboarded and trained new employees to prepare for fieldwork.
- Ensured compliance with relevant laws and regulations when creating or running campaigns.
Crew Lead/Administration
E&N Underground Technicians
Charlotte/Raleigh, NC
10.2021 - 07.2023
- Proficient interpretation of Google, Ripple prints, and 811 systems.
- Demonstrated proficiency in interpreting underground Google and Ripple prints, and navigating the 811 system.
- Well-versed in utilizing the 'Fiber Manager' system.
- Directed and oversaw the efforts of 3+ crews to achieve production targets, maintaining effective communication with contractors and city officials.
Education
Some College (No Degree) - Finance
University of North Carolina At Charlotte
Charlotte, NCSkills
- Schedule coordination
- OSHA compliance
- Traffic control management
- Blueprint interpretation
- Work Planning and Prioritization
- Subcontractor management
Certification
- Traffic Control Supervisor
- NC Flagger Certification
- OSHA 10 Certification
References
References available upon request.
Timeline
Market Manager
Onward Safety Solutions
07.2023 - Current
Crew Lead/Administration
E&N Underground Technicians
10.2021 - 07.2023
- Traffic Control Supervisor
- NC Flagger Certification
- OSHA 10 Certification
Some College (No Degree) - Finance
University of North Carolina At Charlotte
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