Ricardo Irias
Homestead,FL
Summary
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
18
18
years of professional experience
Work History
Parts Advisor
Mercedes Benz Of Cutler Bay
Miami, FL
03.2024 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
CDL A OTR Driver
Maverick Transportation
08.2023 - 01.2024
- Drove trucks to posted inspection and weigh stations to check weigh-in requirements' compliance
- Navigated roads safely to maintain low accident rate
- Transported items to destinations within schedule guidelines to satisfy customers' needs
- Kept delivery and transaction records and placed customer purchase orders in POS system.
Store Manager
AutoZone
11.2019 - 07.2023
- Promoted team-oriented culture with common sales, service and productivity goals
- Set performance expectations for employees and implemented improvement plans to reach targets
- Delegated assignments to meet coverage needs and maintain store standards
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty.
Store Manager
Pep Boys Automotive
05.2009 - 11.2019
- Recruited, interviewed and hired new employees based on strengths, preparedness and work experience
- Implemented loss prevention strategies to reduce shrinkage and control theft
- Prepared reports detailing item quantities, employee productivity and sales trends and presented findings to supervisors
- Interacted with customers on sales floor to build rapport and offer product expertise
- Monitored store inventory levels and ordered new equipment to prevent shortages
- Directed and maintained store merchandising standards to present organized and engaging in-store experience.
Logistics Manager
TWC
08.2006 - 07.2009
- Verified carrier compliance with company policies or procedures for product transit and delivery
- Set schedules and assigned work to effectively handle different demand levels
- Coordinated delivery times and locations by issuing clear shipping and routing instructions.
Education
Associate of Arts - General Studies
Miami Dade College
Miami, FloridaSkills
- Communication skills
- Time management
- Organizational Skills
Timeline
Parts Advisor
Mercedes Benz Of Cutler Bay
03.2024 - Current
CDL A OTR Driver
Maverick Transportation
08.2023 - 01.2024
Store Manager
AutoZone
11.2019 - 07.2023
Store Manager
Pep Boys Automotive
05.2009 - 11.2019
Logistics Manager
TWC
08.2006 - 07.2009
Associate of Arts - General Studies
Miami Dade College