Ricardo Irias
Homestead,FL
Summary
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
18
18
years of professional experience
Work History
Parts Advisor
Mercedes Benz Of Cutler Bay
03.2024 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
CDL A OTR Driver
Maverick Transportation
08.2023 - 01.2024
- Drove trucks to posted inspection and weigh stations to check weigh-in requirements' compliance
- Navigated roads safely to maintain low accident rate
- Transported items to destinations within schedule guidelines to satisfy customers' needs
- Kept delivery and transaction records and placed customer purchase orders in POS system.
Store Manager
AutoZone
11.2019 - 07.2023
- Promoted team-oriented culture with common sales, service and productivity goals
- Set performance expectations for employees and implemented improvement plans to reach targets
- Delegated assignments to meet coverage needs and maintain store standards
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty.
Store Manager
Pep Boys Automotive
05.2009 - 11.2019
- Recruited, interviewed and hired new employees based on strengths, preparedness and work experience
- Implemented loss prevention strategies to reduce shrinkage and control theft
- Prepared reports detailing item quantities, employee productivity and sales trends and presented findings to supervisors
- Interacted with customers on sales floor to build rapport and offer product expertise
- Monitored store inventory levels and ordered new equipment to prevent shortages
- Directed and maintained store merchandising standards to present organized and engaging in-store experience.
Logistics Manager
TWC
08.2006 - 07.2009
- Verified carrier compliance with company policies or procedures for product transit and delivery
- Set schedules and assigned work to effectively handle different demand levels
- Coordinated delivery times and locations by issuing clear shipping and routing instructions.
Education
Associate of Arts - General Studies
Miami Dade College
Miami, FloridaSkills
- Communication skills
- Time management
- Organizational Skills
Timeline
Parts Advisor
Mercedes Benz Of Cutler Bay
03.2024 - Current
CDL A OTR Driver
Maverick Transportation
08.2023 - 01.2024
Store Manager
AutoZone
11.2019 - 07.2023
Store Manager
Pep Boys Automotive
05.2009 - 11.2019
Logistics Manager
TWC
08.2006 - 07.2009
Associate of Arts - General Studies
Miami Dade College
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