Summary

Overview

Work History

Education

Skills

Affiliations

Accomplishments

Languages

Certification

Work Preference

Work Availability

Quote

Timeline

Ricardo Julian

San Antonio,TX

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

2

2

years of professional experience

1

1

Certification

Work History

Cashier/ Cook/ Freight Handler/ Receiving

Whataburger

San Antonio, TX

09.2022 - 09.2024

Trained new team members in cash register operation, stock procedures, and customer services.
Used suggestive selling techniques to promote add-on sales.
Processed efficient and accurate cash, check, debit, and credit card payments using thePoint-of-Sale system.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks.
Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Delivered high level of customer service to patrons using active listening and engagement skills.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Conducted price checks for special orders or discounts as customers requested.
Collected payments and provided accurate change.
Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
Resolved customer complaints professionally in accordance with company policy.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Recognized by management for providing exceptional customer service.
Operated equipment and machinery according to safety guidelines.

Education

Some College (No Degree) - Computer Science

Texas State University

San Marcos, TX

Skills

Returns processing
Product restocking
Drawer balancing
Product knowledge
Decision making aptitude
Reports and documents
Money handling
Basic math
Professionalism and courtesy

Training and onboarding
Daily reporting
Ordering and stocking
Customer Assistance
Guest inquiries
Reliability and punctuality
Online orders preparation
Staff training

Affiliations

Serving in Multi-media in Bethel Church, San Antonio, TX
Marching Band Trombone & Baritone Player Classical & Jazz Music
Attended Classes at Palo Alto College & Texas State University
Sales Distributor for Nice & Bella

Accomplishments

Streaming/ Directing Tech Team in Bethel Church SA
Brass Section Leader and Drum Major's Assistant
Invited to Elevate by Nice & Bella

Languages

English

Native/ Bilingual

Spanish

Native/ Bilingual

French

Limited

Certification

ITF+ CompTIA (Information Technology Fundamentals)

Work Preference

Work Type

Full TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsTeam Building / Company RetreatsPersonal development programs401k matchStock Options / Equity / Profit Sharing

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Quote

Success usually comes to those who are too busy to be looking for it.

Henry David Thoreau

Timeline

Cashier/ Cook/ Freight Handler/ Receiving

Whataburger

09.2022 - 09.2024

Some College (No Degree) - Computer Science

Texas State University