Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Lushington

510 Main St, Unit 711

Summary

Innovative Manager seeking position offering opportunities for new and personal challenges. Self-starter with positive can-do attitude who is driven to learn, improve and succeed. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Manager, Special Projects

H.S.V
06.2017 - Current
  • Manage and sort incoming products, update website with current products, travel to different company locations, check inventory, data entry
  • Organize meetings with new venders and clients, pick and pack items for shipping.
  • Used Forklift, hand jacks, to unload incoming cargo from trucks. Scan and staged to loacation.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Train new staff in safety and communication guidelines.
  • Inspected grounds and facilities to identify necessary repairs.
  • Removed snow and ice from common outdoor areas, parking lots and entrances.
  • Interacted with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Established a strong reputation for professionalism, resulting in increased repeat business from clients.

Manager, Photographer

Photonation Photography
04.2006 - 08.2020
  • Handled all new incoming accounts.
  • Managed booking shoots and projects for staff, edit photos for websites and clients.
  • Reviewed and approved billing invoices and expense reports.
  • Built sets for photoshoots, fashion shows, studio sets on location as directed by client.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Managed senior-level personnel working in marketing and sales capacities.

Package Handler

Fed Ex Ground (Seasonal, Part Time)
11.2018 - 08.2019
  • Unload trucks with power jacks and forklifts, scan packages to proper locations, unload freight from airport, trained new employees.
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Freight Team Member

Home Depot (Seasonal, Part Time)
02.2017 - 10.2017
  • Unload trucks, data entry, scan products to proper locations, stocked shelves.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.
  • Operated pallet jacks and forklifts to move freight and load trucks.
  • Scanned items on arrival and departure to create accurate tracking records.
  • Complied with company and legal requirements to maintain safe working environment.
  • Documented freight movement to prevent lost or misplaced items.
  • Attached labels to finalized products before shipment.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Inspected freight for any damage or faults prior to loading.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Packed items to meet shipping requirements.
  • Verified and noted count and condition of cargo received.
  • Maintained inventory records for accurate tracking of goods and to minimize loss.
  • Sorted and organized packages to make deliveries to correct address.

Team Lead

Target
02.2012 - 01.2014
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Adjusted equipment to meet different productivity levels.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Held weekly team meetings to inform team members on company news and updates.
  • Reviewed, implemented and updated company records related to team activities for future reference.

Education

GED -

Yala High School
New York, NY
06.1999

Skills

  • Management
  • Data Entry
  • Customer Service
  • Customer Satisfaction
  • Warehouse
  • Forklift
  • Power jacks
  • Scanners
  • Social Media Engagement
  • NetSuite
  • Microsoft Word
  • Desktops, Laptops and Mobile Devices

Timeline

Package Handler

Fed Ex Ground (Seasonal, Part Time)
11.2018 - 08.2019

Manager, Special Projects

H.S.V
06.2017 - Current

Freight Team Member

Home Depot (Seasonal, Part Time)
02.2017 - 10.2017

Team Lead

Target
02.2012 - 01.2014

Manager, Photographer

Photonation Photography
04.2006 - 08.2020

GED -

Yala High School

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Ricardo Lushington