Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Ricardo Marin

Los Angeles,California

Summary

Results oriented leader with a track record of driving growth and strengthening customer retention. Experienced in P&L management, inventory control, and data-driven decision-making. Skilled at leading teams and building strong customer relationships to achieve operational excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

Rite Aid Pharmacy
Pacoima , California
04.2023 - 07.2025
  • Enhanced team performance and engagement through directed development efforts.
  • Steered P&L management to support strategic financial choices.
  • Increased sales and profit through well-defined initiatives.
  • Improved customer retention rates with personalized service strategies.
  • Maximized efficiency while reducing shrinkage via optimized inventory control.
  • Established visual merchandising standards to uplift brand identity.
  • Implemented effective loss prevention techniques to secure assets.
  • Managed scheduling and labor to maintain ideal staffing levels.

Assistant Manager

Rite Aide Pharmacy
Los Angeles, CA
06.2019 - 03.2023
  • Maintained accurate records of sales transactions using POS systems.
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Ensured compliance with safety regulations and company policies.
  • Established processes for monitoring customer satisfaction levels.
  • Monitored employee attendance records, timekeeping, and payroll information.

Shift Supervisor

Rite Aid Pharmacy
Los Angeles, CA
12.2015 - 06.2019
  • Executed cash reconciliation to ensure accurate financial records.
  • Managed deposit processing to maintain timely and secure funds transfer.
  • Conducted invoice auditing for accuracy and compliance with company standards.
  • Verified deliveries to confirm receipt of correct products and quantities.
  • Oversaw truck unloading operations to enhance efficiency in inventory management.
  • Organized pallets systematically to optimize storage space and accessibility.
  • Merchandised products strategically to boost sales and customer engagement.
  • Maintained store cleanliness and organization to create a welcoming environment.

Education

College -

Santa Monica College
Santa Monica, California
01.2013

High School -

Animo Venice Charter High School
Venice, California
01.2009

Skills

Leadership & Business Management

  • Team leadership and P&L management
  • Sales growth and customer retention
  • Operations oversight and store procedures

Operational Expertise

  • Inventory control and loss prevention
  • Customer relationship management
  • Workforce management (scheduling and labor)
  • Resource allocation and financial reconciliation

Technical Skills

  • Microsoft Excel (reporting and analysis)
  • Qualtrics XM (Customer Insights and Surveys)
  • Workday (HR, payroll, and timekeeping)

References

  • Jilbert Shahdaryan Regional Retail Leader (818) 419-2914
  • Geovani Rodriguez (818) 428-7673
  • Wes Davis, Store Manager, (661) 510-7354
  • Daniel Giron, Mentor, (818) 823-4561

Certification

  • National Registry Of Food Safety Professional

Timeline

Store Manager

Rite Aid Pharmacy
04.2023 - 07.2025

Assistant Manager

Rite Aide Pharmacy
06.2019 - 03.2023

Shift Supervisor

Rite Aid Pharmacy
12.2015 - 06.2019

College -

Santa Monica College

High School -

Animo Venice Charter High School

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