Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Martinez

San Jose,CA

Summary

Proven Asset Protection Leader with extensive experience at Target, adept in loss prevention strategies and fostering cross-functional relationships to reduce inventory loss. Skilled in surveillance operations and incident reporting, complemented by exceptional interpersonal communication. Demonstrated success in team training and risk management, significantly enhancing store security and staff preparedness.

Overview

20
20
years of professional experience

Work History

Asset Protection Supervisor

Saks OFF 5TH
12.2021 - Current
  • Controlled reduction of loss inventory by protecting company assets.
  • Participated in securing special projects to aid division with better practice delivery.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Installed and maintained covert security equipment.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Reviewed and updated store security policies and procedures.
  • Monitored store surveillance cameras to detect suspicious behavior.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Created and maintained records of security incidents and investigations.
  • Performed thorough cash audits and deposit investigations.
  • Monitored paperwork procedures to prevent error-related losses.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Performed Quarterly Inventory to review and implement procedures to keep shrink low.

Loss Prevention Supervisor

Burlington
10.2015 - 12.2021
  • Trained staff on loss prevention tactics and company procedures.
  • Monitored paperwork procedures to prevent error-related losses.
  • Installed and maintained covert security equipment.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
  • Monitored emerging security products, services and procedures to upgrade current provisions.
  • Trained personnel on security best practices, protocols and procedures.
  • Liaised with law enforcement and security personnel in issue investigation.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Observed video surveillance systems for prompt emergency response.
  • Trained all new executives and asset protection personnel.
  • Completed incident reports and activity logs for accurate, current records.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.

Asset Protection Leader

Target
11.2004 - 12.2005
  • Controlled reduction of loss inventory by protecting company assets.
  • Built cross-functional relationships with business partners to reduce losses.
  • Coordinated with legal team to draft contracts and legal documents.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Utilized various hand and power tools to secure premises and increase protection.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Andrew Hill High School
San Jose, CA
06.2000

Skills

  • Incident Reporting
  • Loss prevention strategies
  • Access Control
  • Investigation techniques
  • Surveillance operations
  • Risk Management
  • Case report writing
  • EAS auditing proficiency
  • Team Training
  • Data Analysis
  • Internal Audits
  • Security management
  • Security measures
  • Problem-solving aptitude
  • Organizational Skills
  • Excellent Communication
  • Task Prioritization
  • Multitasking
  • Problem-Solving
  • Adaptability and Flexibility
  • Staff Training
  • Attention to Detail
  • Relationship Building
  • Decision-Making
  • Interpersonal Communication
  • Team building
  • Asset Protection
  • Loss prevention assessment programs
  • Interviews and interrogations
  • Inventory Control
  • Fraudulent activities investigations
  • Loss prevention expertise

Timeline

Asset Protection Supervisor

Saks OFF 5TH
12.2021 - Current

Loss Prevention Supervisor

Burlington
10.2015 - 12.2021

Asset Protection Leader

Target
11.2004 - 12.2005

High School Diploma -

Andrew Hill High School

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Ricardo Martinez