Ricardo Meadows
Cincinnati,OH
Summary
Proven Operations Manager with a track record of enhancing operational efficiency at Jerrys Clean Janitorial. Skilled in leveraging expertise in staff training and performance monitoring to achieve a safer, more productive workplace. Excel at relationship building and forklift operation, significantly improving customer satisfaction and inventory management.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Gates Corporation/ Job Center
Cincinnati, OH
08.2024 - 11.2024
- Packed goods for shipment in accordance with customer instructions.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
Operations Manager
Jerrys Clean Janitorial
Cincinnati, OH
02.2021 - 11.2024
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Tracked and replenished inventory to maintain par levels.
Customer Service Representative
Luxottica/Kelly Services
Cincinnati, OH
10.2020 - 01.2021
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered customer inquiries via phone, email, and chat.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Warehouse Associate
Toyota/ Adecco
Hebron, KY
08.2017 - 02.2019
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Maintained current forklift training and certification as required by company policies.
- Operated forklifts to transport materials between loading, processing, and storage areas.
Overstock Warehouse Associate
UPS/Adecco
Hebron, KY
06.2016 - 03.2017
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Staged and sorted multiple types of products for loading.
- Ensured compliance with safety regulations while operating the cherry picker equipment.
- Selected and transported items using forklift to complete customer orders.
- Operated forklifts to transport materials between loading, processing, and storage areas.
Education
GED -
CPS Cinti Public Schools
Cincinnati, OH11-1995
Skills
- Merchandise staging
- Quantity calculations
- Order picking and processing
- Pallet building
- Inventory counting
- Experience with reach trucks, forklifts, and cherry pickers
- Deadline driven
- Labeling and boxing
- Scheduling
- Payment processing
- Cultural awareness
- Relationship building
- Production
- Staff training
- Performance monitoring
- Customer service
- Marketing
Timeline
Warehouse Associate
Gates Corporation/ Job Center
08.2024 - 11.2024
Operations Manager
Jerrys Clean Janitorial
02.2021 - 11.2024
Customer Service Representative
Luxottica/Kelly Services
10.2020 - 01.2021
Warehouse Associate
Toyota/ Adecco
08.2017 - 02.2019
Overstock Warehouse Associate
UPS/Adecco
06.2016 - 03.2017
GED -
CPS Cinti Public Schools
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