Ricardo Mejia
Davenport,FL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
Work History
Valet Attendant
Four Seasons Hotels And Resorts
08.2022 - Current
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Receiving Supervisor
Amazon
10.2021 - 03.2022
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Conducted employee training and onboarding processes with strategic goals in mind.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double-checked cargo inventories and documentation for accuracy.
- Worked with stow managers and PAs to plan pallet organization.
- Recorded regular progress and issues with products.
- Organized storage areas to optimize materials movements and minimize labor hours.
Warehouse Associate
Amazon
09.2020 - 08.2022
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Cleaned and maintained warehouse in compliance with safety standards.
- Consistently lifted materials weighing as much as 60 pounds.
- Operated forklifts to transfer inventory to and from target destinations.
Shipping Office Clerk
H&A Farms
02.2020 - 08.2020
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Conducted research to address shipping errors and packaging mistakes.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Housekeeping Night Supervisor
Exploria Resort
08.2017 - 01.2020
- Assisted customers with complaints, questions and concerns.
- Managed communication between associates and management, addressing key issues and needs.
- Trained staff members to perform inventory management, customer service and maintenance.
Runner
Exploria Resorts
10.2016 - 08.2017
- Deliver supplies and resort amenities to guest rooms.
- Provided excellent customer service while meeting challenging time goals.
- Directly interacted with customers at each location to build loyalty.
- Maintained accurate logs of all deliveries and trips.
- Monitored supplies of key inventory items.
Education
High School Diploma -
Independence High School
Venezuela07.2016
Skills
- Shipping and Receiving
- Warehouse Operations
- Goal-Setting and Prioritization
- Good with Numbers
- Creative Solutions
- Microsoft Office
- Motivated Team Player
- Lift Equipment Operation
- Pressure handler
- Bilingual
Timeline
Valet Attendant
Four Seasons Hotels And Resorts
08.2022 - Current
Receiving Supervisor
Amazon
10.2021 - 03.2022
Warehouse Associate
Amazon
09.2020 - 08.2022
Shipping Office Clerk
H&A Farms
02.2020 - 08.2020
Housekeeping Night Supervisor
Exploria Resort
08.2017 - 01.2020
Runner
Exploria Resorts
10.2016 - 08.2017
High School Diploma -
Independence High School
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