Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Mendez

Inglewood,CA

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual. Outstanding multitasker with in-depth knowledge in customer relations and administrative support. Committed to leaving great, lasting impression.

Overview

17
17
years of professional experience

Work History

Guest adviser and Dog specialist

Petco Health And Wellness Company
10.2016 - 07.2023
  • Ensured the health and care of every animal by providing the correct care within Petco guidelines
  • Knowledgeable of diverse types of pet food products
  • Exceeded sales goals and carry out business objectives
  • Supervised and trained staff on service techniques, animal care and product knowledge
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Photographer and Store Manager

Colorvision International, Amazing Pictures
04.2008 - 10.2016
  • Greeted and photographed theme park guest at deferent attraction locations like The Mummy Ride and with park characters
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Motivated and assisted my team when overwhelmed
  • Managed inventory of sold/unsold photos, picture frames and usb drives
  • Performed routine maintenance to keep equipment in optimal working condition.

Cashier

Target
10.2006 - 12.2006
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed refunds and exchanges in accordance with company policy.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Tallied cash drawer at beginning and end of each work shift.


Education

High School Diploma -

Youth Opportunities Unlimited
06.2004

Skills

  • Excellent customer service skills
  • Complex Problem-Solving
  • Strong inventory control
  • Product and Service Sales
  • Performance Goals
  • Animal Welfare
  • Employee Performance Evaluations
  • Team Goals
  • Employee Training
  • Overseeing Employees
  • Time Management
  • Scheduling and Coordinating
  • Team Leadership
  • Schedule Preparation
  • Coaching and Mentoring
  • Staff Management

Languages

Spanish

Timeline

Guest adviser and Dog specialist

Petco Health And Wellness Company
10.2016 - 07.2023

Photographer and Store Manager

Colorvision International, Amazing Pictures
04.2008 - 10.2016

Cashier

Target
10.2006 - 12.2006

High School Diploma -

Youth Opportunities Unlimited

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Ricardo Mendez