Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Ricardo Mendez

Holtville,CA

Summary

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

AutoZone
11.2020 - 03.2021
  • Organized racks and shelves to maintain visual appeal, engaged customers, and promote merchandise.
  • Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Tire and Lube Technician

Ford Of Upland
03.2021 - 06.2022
  • Performed a variety of service from basic maintenance and lube swap to brake services and recall orders
  • Used shop machinery to balance tires, cut rotors and align vehicles for optimal performance.
  • Preformed complete and thorough inspections on engine components, brake system and suspension

Vehicle Technician

El Centro Motors; Brawley Quicklane
07.2022 - Current
  • Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
  • Stayed current through regular participation in training sessions, online training courses and New Ford Tech updates
  • Mentored junior technicians by sharing technical knowledge, fostering professional growth within the team.
  • Provided exceptional service to fleet accounts by maintaining scheduled intervals of preventative maintenance for optimal vehicle performance across the entire fleet.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Education

High School Diploma -

Holtville High School
Holtville, CA
06.2020

Automotive Training Degree - Automotive, With A Specification in Ford

Universal Technical Institute of California Inc
Rancho Cucamonga, CA
02.2022

Skills

  • Electrical Systems Repair
  • Steering System Repair
  • Advanced Diagnostics
  • OBD-II Diagnostics
  • Fluid Exchange Services
  • Basic Hand Tools
  • Replacing parts
  • Brake Systems
  • Troubleshooting skills
  • Engine repair
  • Preventive maintenance services
  • Valid Driver's License
  • Suspension Systems

Certification

  • Ford Training - 23 Ford certifications ranging from gas and diesel repair to steering and suspension

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

References

Ramses Trejo - Main Course and Ford Instructor - (760)662-4915

Steven Isip - Service Manager Ford of Upland - (909) 946-5555

Alex Trejio - Shop Forman Brawley Quicklane - (760)562-6626


Timeline

Vehicle Technician

El Centro Motors; Brawley Quicklane
07.2022 - Current

Tire and Lube Technician

Ford Of Upland
03.2021 - 06.2022

Sales Associate

AutoZone
11.2020 - 03.2021

High School Diploma -

Holtville High School

Automotive Training Degree - Automotive, With A Specification in Ford

Universal Technical Institute of California Inc

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Ricardo Mendez