Ricardo Mendez
Newport Beach,CA
Summary
Energetic Sales Associate with a solid understanding of the Retail industry. Excellent customer service, communication and listening skills with cash management. Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently build loyalty and long-term relationships with customers while consistently achieving individual sales goals. Knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business. Reliable with a record of successfully contributing to team goals. Inventory management and merchandising experience.
Overview
16
16
years of professional experience
Work History
Electronics team member
Target
3750 Barranca Pkwy Irvine CA 92620
09.2012 - Current
- Greet every Guest sincerely and with enthusiasm
- Set planograms for the electronics department
- Allocated inventory
- Managed a small team with tasks and deadlines
- Attended all guests needs within a timely manner
- Create guest experiences to develop guest loyalty
- Maintained knowledge of in-store promotions and sales
- Prioritized helping guests over completing everyday tasks
- Contributed to the electronics team success by exceeding sales goals by 25%
Courtesy clerk
Vons
4200 Chino hills Pkwy Chino hills ca 91709
11.2009 - 06.2012
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Responded to customer questions and requests in a prompt and efficient manner.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Contacted other store locations to determine merchandise availability.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Built relationships with customers to increase likelihood of repeat business.
- Prioritized helping customers over completing other routine tasks in the store.
- Engaged with customers in a sincere and friendly manner.
- Maintained cleanliness in store restrooms
- Maintained parking lot cleanliness
- Ambassador for Vons rewards program, Just for U
- Cashier
Education
High School Diploma - Anatomy
Don Antonio Lugo High School
2010
Skills
- Customer service-oriented
- Cash register familiarity
- People-oriented
- Technical aptitude
- Detail-oriented
- Sales experience
- Data entry
- Excellent communication skills
- Bilingual in Spanish
- Superior organization ability
- Staff training and development
- Strong work ethic
- Friendly demeanor
- Outstanding interpersonal skills
Timeline
Electronics team member
Target
09.2012 - Current
Courtesy clerk
Vons
11.2009 - 06.2012
High School Diploma - Anatomy
Don Antonio Lugo High School
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