Ricardo Mendonca
Asheville,NC
Overview
43
43
years of professional experience
Work History
Restaurant Waiter
Asheville Renaissance Hotel
12.2019 - Current
Internet Sales
Self
07.2004 - Current
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Managed customer service inquiries and complaints for customer satisfaction.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
Restaurant Waiter
Biltmore Estate
11.1999 - 01.2004
Computers and Computer Parts Sales
Logica International Corp
09.1991 - 07.1999
- Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Buying and Selling of Semi Precious Stones
Self
01.1985 - 01.1991
Computer Programer - System Analyst
Varig Airlines
01.1981 - 01.1984
Education
GED -
GED
Rio De JaneiroIncomplete - Computer And Information Sciences
Potificie Catholic University
Rio De JaneiroLanguages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Restaurant Waiter
Asheville Renaissance Hotel
12.2019 - Current
Internet Sales
Self
07.2004 - Current
Restaurant Waiter
Biltmore Estate
11.1999 - 01.2004
Computers and Computer Parts Sales
Logica International Corp
09.1991 - 07.1999
Buying and Selling of Semi Precious Stones
Self
01.1985 - 01.1991
Computer Programer - System Analyst
Varig Airlines
01.1981 - 01.1984
GED -
GED
Incomplete - Computer And Information Sciences
Potificie Catholic University
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