Ricardo Mendonca
Asheville,NC
Overview
43
43
years of professional experience
Work History
Restaurant Waiter
Asheville Renaissance Hotel
Asheville, NC
12.2019 - Current
Internet Sales
Self
Rio RJ Brazil , Asheville, NC
07.2004 - Current
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Managed customer service inquiries and complaints for customer satisfaction.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
Restaurant Waiter
Biltmore Estate
Asheville, NC
11.1999 - 01.2004
Computers and Computer Parts Sales
Logica International Corp
Miami, FL
09.1991 - 07.1999
- Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Buying and Selling of Semi Precious Stones
Self
Brazil
01.1985 - 01.1991
Computer Programer - System Analyst
Varig Airlines
Rio De Janero, RJ Brazil
01.1981 - 01.1984
Education
GED -
GED
Rio De JaneiroIncomplete - Computer And Information Sciences
Potificie Catholic University
Rio De JaneiroLanguages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Restaurant Waiter
Asheville Renaissance Hotel
12.2019 - Current
Internet Sales
Self
07.2004 - Current
Restaurant Waiter
Biltmore Estate
11.1999 - 01.2004
Computers and Computer Parts Sales
Logica International Corp
09.1991 - 07.1999
Buying and Selling of Semi Precious Stones
Self
01.1985 - 01.1991
Computer Programer - System Analyst
Varig Airlines
01.1981 - 01.1984
GED -
GED
Incomplete - Computer And Information Sciences
Potificie Catholic University