Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Mercado

Williamsburg

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

9
9
years of professional experience

Work History

Warehouse Associate

Walmart DC 6035
04.2019 - Current
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Displayed adaptability by taking on various roles within the warehouse as needed.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials.
  • Operated various types of equipment while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Maintained clean, orderly work environment free of hazards.

Behavior Health Technician

Lakemary Center
07.2018 - 04.2019
  • Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
  • Completed documentation for every incident and forwarded to correct personnel for review.

Walmart Associate

Walmart
10.2015 - 07.2018
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Education

High School Diploma -

Osawatomie High School
Osawatomie, KS
05.2016

Skills

  • Leadership and team building
  • Warehouse Logistics
  • Complex Problem-Solving
  • Forklift certified
  • Self-Motivated and Disciplined
  • Clear Communication
  • Punctual and Dependable
  • Willing to Learn

Timeline

Warehouse Associate

Walmart DC 6035
04.2019 - Current

Behavior Health Technician

Lakemary Center
07.2018 - 04.2019

Walmart Associate

Walmart
10.2015 - 07.2018

High School Diploma -

Osawatomie High School

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Ricardo Mercado