Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
Work History
Bartender Trainer
Olive Garden - Darden Restaurants
09.2024 - 04.2025
Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
Bartender
Olive Garden - Darden Restaurants
01.2024 - 04.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Olive Garden - Darden Restaurants
01.2024 - 04.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Trainer
Buffalo Wild Wings
03.2023 - 08.2023
Trained new team members on restaurant procedures, menu items, and performance strategies.
Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.