Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Miranda

Houston,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Young student from the university of Houston downtown.

A creative. .For a Passion in Marketing.

Overview

4
4
years of professional experience

Work History

Associate Banker ABME

Chase Bank
05.2022 - Current
  • In my role as an associate, I managed the teller window and handled account maintenance. When bankers were unavailable, I was entrusted to independently open checking and credit accounts from an office.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Analyzed customer account data to identify trends, discrepancies, and opportunities for improvement.
  • Tracked progress on open items related to customer accounts and provided updates as needed.
  • Collaborated with team members to develop marketing strategies for banking services.
  • Researched and resolved customer inquiries related to account maintenance issues.
  • Utilized internal systems to monitor customer activity and alert management when necessary changes were needed.

Associate Cashier

HEB
08.2021 - 02.2022
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Collaborated with team members to meet sales targets and improve customer satisfaction.
  • Resolved customer complaints regarding sales and service.

Associate

Chic-Fil-A
01.2021 - 06.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Fast-paced setting that demands swift and efficient action to meet tight customer needs.

Education

Associate of Arts -

Lonestar College
02-2022

BBA -

University of Houston - Downtown (Enrolled/Senior)

Skills

  • Product Promotion
  • Customer service
  • Relationship Management
  • Account updating
  • Sales proficiency
  • Collaborative team-building

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Associate Banker ABME

Chase Bank
05.2022 - Current

Associate Cashier

HEB
08.2021 - 02.2022

Associate

Chic-Fil-A
01.2021 - 06.2021

Associate of Arts -

Lonestar College

BBA -

University of Houston - Downtown (Enrolled/Senior)

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Ricardo Miranda