RICARDO MOISES GUTIERREZ
Pasadena
Summary
Empathetic service professional with a keen eye for details, seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented, this reliable candidate is ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. With experience providing comprehensive support in dynamic environments, strong problem-solving skills are utilized to tackle challenges effectively. A track record of excellent communication and teamwork ensures tasks are completed efficiently and accurately.
Overview
5
5
years of professional experience
Work History
Helper
Specialty Tank Services
04.2024 - Current
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.
Personal Shopper
H-E-B
08.2021 - 03.2024
- Delivered superior customer service, answered questions, and resolved customer complaints
- Accomplished multiple tasks in a fast-paced environment
- Collaborated with team to complete daily tasks and enhance service delivery
- Selected, bagged, and staged grocery orders for guests
- Handled stressful situations professionally and multitasked with ease
- Drove client satisfaction with detailed and current product knowledge
- Processed returns and exchanges for unwanted items, adhering to store policies
Tire Technician
Sam's Club
09.2019 - 08.2021
- Mounted and balanced tires on personal and commercial vehicles
- Conducted diagnostic tests on batteries to determine their efficiency and functionality
- Assisted customers with selecting appropriate tires based on vehicle type and driving needs
- Restored customers' vehicles with new tires, patches, or other repairs to fix leaks
- Collaborated closely with team members to complete jobs efficiently and maintain high customer satisfaction rates
- Installed and maintained battery systems for various applications
Education
Associate in Applied Science (A.A.S.) - Criminal Justice
San Jacinto Community College
Pasadena, TX08.2024
High School -
Pasadena Memorial High School
Pasadena, TX04.2020
Skills
- Attention to Detail
- Relationship Building
- Adaptability and Flexibility
- Analytical Thinking
- Teamwork and Collaboration
- Task Prioritization
- Professional Demeanor
- Problem-Solving
- Customer Service
- Active learning
Timeline
Helper
Specialty Tank Services
04.2024 - Current
Personal Shopper
H-E-B
08.2021 - 03.2024
Tire Technician
Sam's Club
09.2019 - 08.2021
Associate in Applied Science (A.A.S.) - Criminal Justice
San Jacinto Community College
High School -
Pasadena Memorial High School
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