Ricardo Mora
Houston,TX
Summary
Dynamic Field Team Supervisor and IT Technician with over two years of hands-on experience in commercial IT projects. Completed more than 500 installations for Comcast and supervised over 1,000 projects for Wachter and Comcast, specializing in networking, hardware installations, and security systems. Proven ability to lead teams, deliver large-scale IT solutions, and maintain high standards in commercial environments. Licensed Security Contractor in Texas and actively pursuing certifications such as CompTIA Network+ and Cisco CCNA to further enhance expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Independent Contractor
NetWorld IT Solutions LLC
01.2023 - Current
- Delivered tailored IT solutions through WorkMarket, specializing in network installations, system upgrades, and technical troubleshooting.
- Managed independent projects involving Wi-Fi networks, hardware setups, and security systems, consistently exceeding client expectations.
- Established reputation for providing reliable and efficient IT services, contributing to client retention and satisfaction.
Field IT Technician
Field Team Supervisor & Field IT Technician – Bala
01.2022 - Current
- Personally completed over 500 commercial IT projects for Comcast, specializing in Wi-Fi networks, security cameras, and structured cabling.
- Supervised and managed the allocation of over 1,000 commercial projects for Comcast and Wachter, ensuring technicians met quality standards and tight deadlines.
- Played a leadership role in large-scale commercial projects, including a 3-4 month Walmart overnight remodel, successfully implementing advanced IT solutions.
- Provided direct technical support and troubleshooting, while mentoring technicians to improve their skills and performance.
- Maintained compliance with Comcast and Wachter’s technical and safety standards, ensuring client satisfaction across all installations.
Education
Certification -
Self-Taught IT Professional
CompTIA Network+09.2024
Certification -
Self-Taught IT Professional
Cisco Certified Network Associate (CCNA)06.2024
High School Diploma -
Self-Taught IT Professional
Venezuela01-2017
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Team Leadership and Project Management
- Networking and Wi-Fi Systems
- Security Systems Installation (Cameras, Motion Sensors)
- Starlink Installation and Troubleshooting
- Structured Cabling and Hardware Support
- IT Infrastructure Management
- Telecommunications and Customer Service
Certification
Texas Security Contractor License (Private Security Licensure) Issued by Texas Department of Public Safety
- Authorized for security system installations, alarm systems, and electronic access control.
- Valid through: 09/30/2025
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Independent Contractor
NetWorld IT Solutions LLC
01.2023 - Current
Field IT Technician
Field Team Supervisor & Field IT Technician – Bala
01.2022 - Current
Certification -
Self-Taught IT Professional
Certification -
Self-Taught IT Professional
High School Diploma -
Self-Taught IT Professional
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