Ricardo Moreno

Working with Border Patrol and ICE at a residents’ camp, I ensure the safety and orderliness of the camp while providing basic necessities to the residents. Despite the language barrier, I try to assist them with their needs through smiles and simple gestures. It’s crucial to maintain professionalism while being kind, ensuring that everyone feels respected in this challenging situation.

As a Restaurant Waiter, I provided exceptional customer service by promptly taking orders, serving food and beverages, and addressing guest needs with a friendly and professional demeanor. I efficiently managed multiple tables in a fast-paced environment, ensuring timely service and accurate order delivery while maintaining a clean and organized dining area. Collaborating with kitchen staff and management, I contributed to a positive dining experience, consistently earning high customer satisfaction and repeat patronage.

highlight customer service skills

restaurant management roles

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Reset and cleaned tables quickly to prepare for new customers.

Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.