Ricardo Mujica

Customer Service

• Responsible for customer service, providing the best possible assistance.
• Software operator with skills to work with different systems.
• Office equipment and supplies sales representative.

In charge of the TRANSSHIPMENT Deparment.

• Supervised and managed over 14+ associates during the day shift.
• Monitored daily CPT loads and ensured timely departure as per scheduled hours.
• Managed a high volume of units in the transshipment area, ensuring smooth workflow.
• Trained and provided knowledge to labor share personnel transitioning from other departments.
• Keep a low container count on the floor coordinating with a team of peoples and pit drivers.

Amazon-Ambassador ( orlando. FL. 2023).

• Training and supporting of new and existing associates according to Amazon standard work procedures, ship dock area.

Ship Clerk CPT.

• Supervised and managed over 10-14 + associates during the day shift.
• Managed CPT and SDT loads, ensuring timely departure and accurate delivery to their destinations.
• Keep a low container count on the floor by coordinating with a team of pallet loaders.
• Coordinated and worked with a team of TDRs to safely open and close doors in the ship dock area.

FC Associate I, Fulfillment Amazon. Orlando FL 10/2018- Present.

• TDR Permits.
• PIT DRIVER Permits.
• Work in the CPT process to ensure timely delivery to the customer.
• Waterspider.
• Palletizer.