Ricardo Navarro
Berrien Springs,MI
Summary
Spiritual leader committed to sharing unwavering faith with individuals and helping them to develop a personal relationship with God based on His love found in scripture. Uplifts people through the ministry of music, specifically classical guitar. Is a deep thinker with strong moral principles and values, and has a willingness to learn and serve.
Overview
10
10
years of professional experience
Work History
Guitar Instructor
Academia de Música UNAC
03.2016
- Give individual and group guitar lessons
- Perform with my students in different recitals.
Ministry Specialist, Lead Ministry Specialist
Adventist Information Ministry
07.2023 - Current
- Expanded the ministry's outreach by developing and implementing strategic digital evangelistic efforts.
- Provided support to individuals in need through bible studies, prayer, and guidance.
- Collaborated with other churches to implement digital programs that addressed the spiritual needs of the local communities.
Customer Service Representative, Referral Chaplain
Adventist Information Ministry
08.2021 - 06.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted callers in navigating ministry websites and placing online orders, improving overall user experience.
- Provided spiritual guidance, answered Bible questions, and offered prayer to callers.
- Confirmed and referred Bible study interests to local churches.
English Trainer
Webhelp
02.2019 - 08.2021
- Interviewed bilingual agent candidates to validate their English level
- Gave an Intensive 3-week English Learning Program
- Translated documents
- Assisted American customers through the phone, chat, and email lines of business
Bilingual Agent
OneLink BPO - Colombia
08.2018 - 02.2019
- Assist American customers through the phone, chat, and email lines of business
Preschool Music Initiation Teacher
Preescolar Amigos de la Ciencia
03.2018 - 10.2018
- Give Music Initiation classes to preschool students.
Elementary & High School Music Teacher
Colegio Adventista De Apartadó (CAAP)
01.2017 - 12.2017
- Conducted music classes for all grade levels.
- Established a music program in the school and designed the curriculum.
- Improved student musicianship by incorporating a variety of teaching methods and techniques.
- Founded, coordinated, and taught classes for the school-owned music academy.
Substitute Teacher and Monitor
Instituto Colombo Venezolano (ICOLVEN)
05.2016 - 11.2016
- Give different school classes when needed
- Teach Ethics from 6th to 8th grade
- Serve as a Discipline Coordinator's assistant.
Guitar Instructor
Instituto San Carlos
03.2015 - 11.2016
- Give Extracurricular Group Guitar Lessons for school students of all ages.
Director of Voces de Esperanza
Academia de Música UNAC
07.2015 - 11.2015
- Associate Director of UNAC Church Choir
Education
Colegio Adventista del Norte
Master of Arts - Music
Andrews University
08.2024
Colegio Militar Simón Bolívar
Colegio Adventista del Norte
Bachelor of Arts - Music Education
Corporación Universitaria Adventista De Colombia (UNAC)
12.2015
Instituto Colombo Venezolano
01.2010
Colegio Colombo Inglés
01.2003
Colegio New Francis
01.2000
Skills
- Effective Communication
- Empathy and patience
- Spiritual leadership
- Biblical Knowledge
- Public Speaking
- Bilingual
- Translation
- Teaching English
- Student Motivation
- Classical Guitar Proficiency
- Piano Proficiency
- Choir Conducting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ministry Specialist, Lead Ministry Specialist
Adventist Information Ministry
07.2023 - Current
Customer Service Representative, Referral Chaplain
Adventist Information Ministry
08.2021 - 06.2022
English Trainer
Webhelp
02.2019 - 08.2021
Bilingual Agent
OneLink BPO - Colombia
08.2018 - 02.2019
Preschool Music Initiation Teacher
Preescolar Amigos de la Ciencia
03.2018 - 10.2018
Elementary & High School Music Teacher
Colegio Adventista De Apartadó (CAAP)
01.2017 - 12.2017
Substitute Teacher and Monitor
Instituto Colombo Venezolano (ICOLVEN)
05.2016 - 11.2016
Guitar Instructor
Academia de Música UNAC
03.2016
Director of Voces de Esperanza
Academia de Música UNAC
07.2015 - 11.2015
Guitar Instructor
Instituto San Carlos
03.2015 - 11.2016
Colegio Adventista del Norte
Colegio Militar Simón Bolívar
Colegio Adventista del Norte
Bachelor of Arts - Music Education
Corporación Universitaria Adventista De Colombia (UNAC)
Instituto Colombo Venezolano
Colegio Colombo Inglés
Colegio New Francis
Master of Arts - Music
Andrews University
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