Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Ricardo Nunez

Technician
Thermopolis,Wyoming

Summary

Forward-thinking professional offering more than 15 years of experience working in demanding, deadline-driven environments. Excellent skills servicing building systems, making repairs and conducting warranty work. Hardworking bringing 7+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Skilled internet Installer knowledgeable about managing inventory, schedules and new installations. Familiar with quality standards and documentation requirements.

Overview

16
16
years of professional experience

Work History

Service Techician III

Dish Network Corp
07.2014 - Current
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies on internet equipment.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $10,000.
  • Worked with diverse types of weather and ground conditions.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Completed over 4 daily [Type] installations according to strict schedules, inventories and customer needs.

Building Maintenance Technician

Ross Management Services
01.2007 - 06.2014
  • Inspected buildings, grounds and equipment for unsafe or malfunctioning conditions.
  • Performed scheduled maintenance on electrical, plumbing and HVAC systems.
  • Carried out building updates such as painting surfaces, replacing fixtures and reorganizing rooms.
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Organized and maintained inventory of spare parts and equipment consumables.
  • Maintained facility to foster clean environment free from litter, dust and pollutants.
  • Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies.
  • Sourced and obtained multiple quotes for parts and supplies per purchasing requirements.
  • Participated in [Task] and other activities to support management functions.
  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Drove compliance with regulations, building codes and health and safety standards.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Executed tasks within time and budget constraints.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Wrote and revised maintenance procedures.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Conducted monthly inspections of Fire Alarm equipment to promptly identify issues that could cause machinery malfunctions.

Education

Universal Technician - Refrigerant Transition And Recovery Certification

Ferris State University
Maryland
06.2001

GED -

IPAE
Lima, Peru
01.1992

Skills

  • Work Order Management
  • Heavy Lifting
  • Operating Hydraulics
  • Installation and Repair
  • Inventory Management
  • Relief Valves
  • Valid Driver's License
  • System Installation
  • Verbal and Written Communication
  • Customer Service
  • Time Management
  • Professional and Courteous

Languages

Spanish
Native or Bilingual

Timeline

Service Techician III

Dish Network Corp
07.2014 - Current

Building Maintenance Technician

Ross Management Services
01.2007 - 06.2014

Universal Technician - Refrigerant Transition And Recovery Certification

Ferris State University

GED -

IPAE
Ricardo NunezTechnician