Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Olazaran

Brownsville

Summary

Adaptable and motivated professional with experience in customer service, retail sales, and automotive support. Skilled in communication, organization, and problem-solving. Additionally, I managed household operations as a stay-at-home parent, developing strong skills in time management, budgeting, and leadership.

Overview

10
10
years of professional experience

Work History

Caregiver, Special Needs

Self Employed Services
Brownfield
01.2018 - Current
  • Offered emotional support during difficult times such as illness, hospitalization or bereavement.
  • Collaborated with healthcare professionals regarding medical treatments and therapies.
  • Administered medications when necessary according to physician instructions.
  • Collaborated closely with school personnel in order to ensure consistency across settings.
  • Provided direct care and supervision to children with special needs in a safe and supportive environment.
  • Promoted physical activity among students by engaging them in physical activities such as sports or outdoor games.
  • Created a stimulating learning environment that is conducive to learning through play activities.

Sales Associate

Tipton Ford
Brownsville
02.2017 - 12.2017
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.
  • Advised customers on financing options and warranties available for their purchase.
  • Created detailed reports of daily sales activities for management review.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Provided follow-up customer service after a car sale was completed.
  • Researched local, state, and federal laws regarding auto sales regulations when necessary.

Sales Associate

Metro PCSInc
Brownsville
04.2016 - 10.2016
  • Provided accurate pricing information on products or services requested by customers.
  • Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
  • Answered incoming calls from potential customers, provided product information and answered questions.
  • Resolved customer complaints in a professional manner while maintaining high levels of customer service.
  • Participated in team meetings discussing strategies for improving sales performance.
  • Adhered to company policies and procedures while handling customer inquiries.

Sales Associate

T-Mobile
Houston
04.2015 - 11.2015
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Recognized by management for providing exceptional customer service.
  • Completed routine maintenance and repair.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Updated and maintained databases with current information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

Rivera High School
Brownsville, TX
06-2013

Skills

  • Medication administration
  • Direct care
  • Emotional support
  • Collaborative communication
  • Special needs awareness
  • Customer relationship management
  • Conflict resolution
  • Customer service
  • Product knowledge
  • Sales strategies
  • Problem solving
  • Effective communication

Languages

English
Professional
Spanish
Professional

Timeline

Caregiver, Special Needs

Self Employed Services
01.2018 - Current

Sales Associate

Tipton Ford
02.2017 - 12.2017

Sales Associate

Metro PCSInc
04.2016 - 10.2016

Sales Associate

T-Mobile
04.2015 - 11.2015

High School Diploma -

Rivera High School

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