Ricardo Orozco
Saint George
Summary
Aspiring leader able to help team members advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with experience and superior planning and time management abilities.
Overview
8
8
years of professional experience
Work History
Twitch Streamer
Self-employeed
12.2022 - Current
- Implemented strategies and tactics to grow followers on social media channels.
- Conducted online research to obtain relevant information and materials.
- Promoted and marketed works through social media platforms.
Customer Service Agent
Ken Garff
01.2023 - 01.2025
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Sales Representative
Aptive Environmental
06.2021 - 08.2021
- Developed and implemented sales strategies to increase profits.
- Developed and delivered engaging sales presentations to convey product benefits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Leader and Trainer
Church Of Jesus Christ Of Latter Day Saints
11.2016 - 11.2018
- Of new work equipment, Personal Coaching, Management and Interviewing of Special Clients, Regional Supervisor of a team of up to 50 people
- Preparation of reports, data, and key indicators, Development of Promotional
- Strategies, Instructor and Conference Leader of individuals and groups
Education
High School Diploma -
Cottonwood High School
06.2015
Skills
- Public Speaking
- Course Planning
- Planning and Coordination
- Materials Organization
- Group and Individual Instruction
- Training Initiatives
- Interpersonal Communications
- Lesson Plan Development
- Prospecting Skills
- Customer Retention Abilities
Timeline
Customer Service Agent
Ken Garff
01.2023 - 01.2025
Twitch Streamer
Self-employeed
12.2022 - Current
Sales Representative
Aptive Environmental
06.2021 - 08.2021
Leader and Trainer
Church Of Jesus Christ Of Latter Day Saints
11.2016 - 11.2018
High School Diploma -
Cottonwood High School
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