Ricardo Padilla
Duncanville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With familiarity with handling location-based routes. Flexible in face of customer demands and changing conditions. Knowledgeable about FAA and other requirements applicable to each type of flight.
Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 5 years of experience within the drone industry.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Ground Support Operator
Randstadt Technologies
08.2024 - Current
- Responded to inquiries and resolved complaints to establish trust and increase satisfaction.
- Tracked and documented interactions in to maintain accurate records.
- Utilized ticketing system to track requests and prioritize urgent needs.
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Inspect and maintain aircraft and nest following all checklist and procedures to remain up to operational standards
Flight Engineer
DroneUp
11.2022 - 08.2024
- Collaborated with manufacturers, maintenance representatives, engineering departments and regulatory personnel to effectively carry out aircraft maintenance and repairs.
- Performed technical risk assessments of aircraft designs to assist in preparing risk mitigation plans.
- Monitored control panel to verify aircraft performance, and regulated engine speed according to instructions of pilot.
- Prepared clear and accurate system engineering documentation for operating and maintenance procedures.
- Planned and conducted experimental, environmental, operational and stress tests on models and prototypes of aircraft, systems and equipment.
- Reviewed and calculated aircraft weight and balance, fuel onboard and performance charts to reduce safety risks.
- Delayed or canceled flights or deviated from planned route or destination to exercise precaution.
- Performed pre-flight inspections to prepare for flight.
- Executed emergency procedures to maintain safety during unexpected circumstances.
- Observed aircraft safety systems and operational conditions and immediately reported issues.
- Set courses and monitored in-flight data, autopilot and weather conditions to maintain schedule and safety.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Drone Pilot
Causey Aviation Service
05.2022 - 11.2022
- Helped create and implement innovative drone standards for group.
- Learned and used advanced drone inspection software to stay at forefront of industry.
- Maneuvered drone around obstacles and obstructions.
- Filed instrument flight plans with air traffic control so flights could be coordinated with other air traffic.
- Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
- Exceeded goals through effective task prioritization and great work ethic.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Construction Worker
QuikTrip
10.2021 - 03.2022
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Measured dimensions of finished pieces for conformance to specifications.
- Assisted with successful, time-sensitive renovations of various structures.
- Observed safety regulations on job sites to minimize accidents.
- Loaded, unloaded and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
Locksmith Technician/ dispatch
Locksmith Express
11.2019 - 09.2021
- Installed new door hardware such as locks, plates and closers
- Used key cutting machines to duplicate or cut new keys.
- Used devices to open door locks without keys.
- Drilled into locked safes to open for legal owners who lost keys or inherited systems.
- Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
- Repaired panic hardware and alarm detection connections on doors.
- Managed inventory of locks and repair supplies.
- Worked with customers to understand needs and provide excellent service.
Assembler
Wabtec
03.2019 - 12.2019
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Conducted quality assurance inspections on finished components and identified issues.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Followed outlined specifications to implement assembly plans.
- Identified machinery malfunctions by performing troubleshooting tasks.
- Disassembled, reassembled and corrected changeover.
- Repainted and precisely touched-up components and assemblies.
Facility manager
The Secret Chambers
02.2018 - 03.2019
- This job involves many skills and responsibilities such as designing and building escape rooms using my knowledge of carpentry, plumbing, electrical work, as well as fulfilling other duties such as purchasing, inventory, and building maintenance, fork lift operation
- Supervised team members throughout redesign and renovation process.
- Evaluated facility operations and personnel for safety and health regulations compliance.
Medical Equipment Technician
MEI Inc
10.2017 - 02.2018
- Demonstrated correct operation, care and calibration to on-site medical personnel.
- Diagnosed cause of problems and completed repairs.
- Documented information regarding installations, repairs and inventory checks.
- Inspected, tested and calibrated medical equipment before installing.
- Checked facility's structural environment to assess for electrical, mechanical and other safety hazards.
- Installed, calibrated and monitored X-ray/ MRI devices.
- Exceeded goals through effective task prioritization and great work ethic.
Depot Technician
Dave & Buster's
08.2017 - 10.2017
- Trained users in proper use of hardware and software.
- Responded to telephone calls, emails and personnel requests for technical support from users.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
- Helped streamline repair processes and update procedures for support action consistency.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Campaign Manager
Blue Chip Dallas
04.2017 - 07.2017
- Planned and executed events with public and private donors.
- Utilized social media advantageously for free and persuasive media.
- Attended required meetings and training sessions
- Performed staff evaluations and addressed areas for improvement.
- Tracked facilities and equipment safety and cleanliness and took corrective action to resolve emerging issues.
mechanic
Feld entertainment
03.2015 - 01.2017
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
- Inspected and tested equipment to locate worn and damaged parts.
- Examined new and replacement parts to uncover defects.
- Disassembled defective parts to make proper repairs.
Dining Room Attendant
Omni Hotels & Resorts
01.2014 - 03.2015
- Responsibilities cleaning, customer service, food running, cash handling, bar back experience, and inventory
- Accomplishments i was promoted to trainer and given excellent reviews during the period in which i worked here
- Assisted wait staff with timely food delivery and guest requests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Monitored dining room inventory and replenished as necessary.
- Set up advertising signs and displays on shelves, counters and tables.
- Provided attentive service and proactively assessed guest needs.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
Train Mechanic
Feld Entertainment
03.2013 - 10.2013
- Replaced damaged, missing or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Disassembled defective parts to make proper repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Ordered repair parts quickly to prevent delays in projects and repair work.
Associate Trainer
panera bread
05.2011 - 03.2013
- Contributed to creation of training materials such as handouts, scripts and website content.
- Assisted in monitoring trainee performance to identify gaps in training.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Ordered and received products and supplies to stock kitchen areas.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared food items in compliance with recipes and portioning control guidelines.
line cook
McDonalds
10.2009 - 09.2010
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Education
High school diploma -
Duncanville High School
Duncanville, TX05.2011
Skills
- Crew leadership
- Log updating
- Self-Motivated
- Critical Thinking
- Active Listening
- Data Entry
- Dependable and Responsible
Certification
Part 107
Personal Information
Title: Drone Pilot
Certifications
10-2021
Timeline
Ground Support Operator
Randstadt Technologies
08.2024 - Current
Flight Engineer
DroneUp
11.2022 - 08.2024
Drone Pilot
Causey Aviation Service
05.2022 - 11.2022
Construction Worker
QuikTrip
10.2021 - 03.2022
Locksmith Technician/ dispatch
Locksmith Express
11.2019 - 09.2021
Assembler
Wabtec
03.2019 - 12.2019
Facility manager
The Secret Chambers
02.2018 - 03.2019
Medical Equipment Technician
MEI Inc
10.2017 - 02.2018
Depot Technician
Dave & Buster's
08.2017 - 10.2017
Campaign Manager
Blue Chip Dallas
04.2017 - 07.2017
mechanic
Feld entertainment
03.2015 - 01.2017
Dining Room Attendant
Omni Hotels & Resorts
01.2014 - 03.2015
Train Mechanic
Feld Entertainment
03.2013 - 10.2013
Associate Trainer
panera bread
05.2011 - 03.2013
line cook
McDonalds
10.2009 - 09.2010
High school diploma -
Duncanville High School
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