Ricardo Perez
Pasadena,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
Work History
Sales Associate
Coach
Texas City, TX
06.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
Shipping and Receiving Clerk
Academy Sports Outdoors
Pasadena, TX
06.2020 - 06.2022
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Processed outbound shipments, including packing and labeling products for delivery.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Operated computers to access information related to shipping activities.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Reviewed customer orders for accuracy prior to shipping goods out of the facility.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Scaffold Builder
Brand Safway Scaffolding
Pasadena, TX
05.2018 - 03.2020
- Assembled and erected scaffolding components according to blueprints, drawings, and instructions.
- Installed guardrails, planks, ladders, and other safety equipment on scaffolds.
- Followed safety protocols such as wearing a hard hat, gloves, and steel-toed boots while working on high elevations.
- Assisted in the dismantling of scaffold structures after completion of job.
- Inspected scaffolding for structural integrity prior to use.
- Set up staging areas for materials and tools used in construction projects involving scaffolding.
- Performed visual inspections on all completed work before signoff from supervisor.
- Ensured that workers were trained in proper safety procedures before being allowed access to any elevated worksite utilizing a scaf.
- Safely and accurately built scaffolding in confined spaces like cooling towers.
- Worked efficiently at ground height and at levels as high 700 feet.
Education
High School Diploma -
Deer Park High School
Deer Park, TX05-2018
Some College (No Degree) - Some Basics
San Jacinto College District
Pasadena, TXSkills
- Product Sales
- Client Account Management
- Payment Processing
- Contract Preparation
- Business Development
- Order Processing
- Sales Development
- Upselling
- Customer Needs Assessment
- Shipment Processing
- Customer Service
- Listening Skills
- Relationship Selling
- Problem-Solving Skills
- Cash Register Operation
- Client Service
- Multi-Tasking Strength
- Retail Merchandising Expertise
- Time Management
- Sales Training
- Merchandising Knowledge
- Product Knowledge
- Retail Product Knowledge
- Store Opening and Closing
- Teamwork and Collaboration
- Merchandising Understanding
- Written and Oral Communication Skills
- Self-Checkout Assistance
- Relationship Building
- Sales Strategies
- Money Handling
- Stocking and Receiving
- Positive and Professional
- Excellent Communication Skills
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Sales Associate
Coach
06.2022 - Current
Shipping and Receiving Clerk
Academy Sports Outdoors
06.2020 - 06.2022
Scaffold Builder
Brand Safway Scaffolding
05.2018 - 03.2020
High School Diploma -
Deer Park High School
Some College (No Degree) - Some Basics
San Jacinto College District
Similar Profiles
Jennifer Espinoza FuentesJennifer Espinoza Fuentes
Sales Support Associate at CoachSales Support Associate at Coach
Isaiah WestIsaiah West
Lead Supervisor at CoachLead Supervisor at Coach
Taylor Victoria FieldsTaylor Victoria Fields
Bay City Gymnastics at CoachBay City Gymnastics at Coach
Angeleena LopezAngeleena Lopez
Sales Associate at CoachSales Associate at Coach
Erika GarciaErika Garcia
AP/Purchasing Administrative Assistant at Falcon Crest Aviation SupplyAP/Purchasing Administrative Assistant at Falcon Crest Aviation Supply