Ricardo Perez
Montgomery,PA
Summary
Proven leader with a track record of enhancing efficiency and client loyalty at SPM Oil and Gas. Excelled in staff training and development, significantly improving team productivity. Skilled in risk management and fostering a safety-first culture, adept at driving initiatives that boost employee engagement and streamline operations. Demonstrates exceptional team leadership and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Service Center Supervisor
SPM Oil and Gas
07.2018 - 06.2024
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Launched new initiatives aimed at increasing employee engagement within the Service Center.
- Coordinated inventory management activities that ensured proper stocking levels without excess waste.
- Improved service center efficiency by streamlining processes and implementing new procedures.
- Managed technicians to ensure jobs were completed safely and efficiently for clients.
- Handled all hour logging and time of requests for hourly employees.
- Focused on safety of employees including trainings and daily safety meetings.
- Managed fleet vehicles and coordinated with DOT staff to ensure compliance.
MIG Welder
Great Dane Trailers
12.2015 - 07.2018
- Measured parts to check compliance with design documents.
- Worked closely with quality control personnel to address any identified issues promptly, supporting a continuous improvement mindset within the organization.
- Consistently met or surpassed performance goals by effectively prioritizing tasks, managing time efficiently, and demonstrating strong work ethic in all aspects of the MIG Welder position.
- Increased production efficiency by maintaining welding equipment and ensuring proper calibration.
Supervisor
Surplus Outlet
04.2012 - 12.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Montgomery Area School District
Montgomery, PA06.2015
Skills
- Staff Training and Development
- Policy Enforcement
- Team Leadership
- Escalation management
- Workforce Planning
- Safety trained
- Leadership trained
- Motivation
- Document processing
- Staff Supervision
- Risk Management
- Workforce Management
Timeline
Service Center Supervisor
SPM Oil and Gas
07.2018 - 06.2024
MIG Welder
Great Dane Trailers
12.2015 - 07.2018
Supervisor
Surplus Outlet
04.2012 - 12.2015
High School Diploma -
Montgomery Area School District
Similar Profiles
Andrea BarreraAndrea Barrera
QUALITY TEAM LEAD at SPM Oil and GasQUALITY TEAM LEAD at SPM Oil and Gas
Daniel TorresDaniel Torres
Field Technician at Spm Oil and GasField Technician at Spm Oil and Gas
Demetrius ReddDemetrius Redd
CNC Machinist at SPM Oil and GasCNC Machinist at SPM Oil and Gas