RICARDO PILLAY
Kennesaw,GA
Summary
Skilled Business Development leader offering 23 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship building and team leadership abilities. Results driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
23
23
years of professional experience
Work History
Automotive Sales Consultant
CarMax
01.2025 - Current
- Guide customers through the sales process, which includes appraisals, test drives, and financing applications
- Conduct vehicle condition assessments, collect, record, and communicate information about vehicle condition to CarMax buyers.
- Review inventory management, check in vehicles, scan and reconcile inventory, and perform cosmetic inspections
- Administrative tasks include print reports, maintain paperwork, contact finance companies on behalf of customer
- Assist customers with service appointments, create service appointments and review repair order invoices
- Drive the sale from inception to successful delivery, ensuring a smooth customer experience.
Director Of Business Development
Falcon Security Services
09.2022 - 07.2024
- As the Director of Business Development at Falcon Security Services, I led a team of professionals who are dedicated to providing innovative and reliable security solutions for our clients
- With extensive experience in the security industry, I have successfully driven business growth, fostered strong client relationships, and consistently delivered outstanding results
- My core competencies include presentation, negotiation, implementation, and client-centered communication. I am committed to delivering cost-effective solutions while ensuring safety and customer satisfaction remain top priorities
- One of my strongest attributes is RFP/Tender writing, encompassing thorough research of bid requirements, drafting compelling RFP documents, and analyzing relevant laws to ensure compliance throughout the bid process and submission.
- Implement new business, hire, mentor and manage personnel.
- Build business to business focused solutions
- Work with internal teams to ensure high operational standards and to satisfy customer requirements.
- Cultivate strong relationships with clients to ensure business is retained and grown.
- Participate in conferences, workshops and tradeshows to network, promote the company and connect with potential customers.
Business Development Manager
All Peace Protection Security Services
04.2019 - 08.2022
- Developed B2B-focused solutions, from presenting to CEOs and VPs to overseeing seamless implementation with site supervisors
- Working with internal teams to ensure high operational standards and to satisfy customer requirements.
- Cultivate relationships with clients and First Nations partners to ensure business is grown and retained.
- Focused on leveraging traditional First Nations territorial rights & title through developing, partnering and managing sustainable and profitable business ventures.
- Working with First Nations (Councilors & Economic Development) to provide economically viable opportunities as well as employment to the nation.
- Develop pricing, business development and marketing strategies in collaboration with the VP of Sales
- Participate in trade association meetings, marketing events and First Nations engagement sessions throughout Alberta and British Columbia
- Effectively manage multiple assignments and projects concurrently
- Analyze markets to identify opportunities, prospective companies and associated procurement teams.
- Contribute to growing market share and build a strong sales pipeline.
- Utilize social media platforms to market and sell a range of security solutions to a diverse customer from residential, government, educational institutions to oil and gas facilities.
- Analyzing, completing and submitting request for pricing (RFP) / request for quote's (RFQ)
- Built and implemented companies first Customer Relationship Management system in conjunction with Sales Force, designed and responsible for Indeed, LinkedIn and Facebook sites.
- High end customers I worked with, Enbridge, Indigenous Services Canada, Federal Government of Canada, Province of Alberta Indigenous Relations, Trans Mountain, TC Energy, Bird Construction, AECON, WORLEY, and numerous other companies, organizations, and municipalities.
- First Nations I worked closely with, Xatśūll First Nation, Heart Lake First Nation, Skeetchestn Indian Band, Duncans First Nation, Tk'emlúps te Secwe̓ pemc and Doig River First Nation (Alberta & BC)
- All Peace Protection is a 100% First Nations owned company
- www.allpeaceprotection.com
Regional Business Development Manager
Visa - Vehicle Rentals, Sales & Leasing
03.2015 - 03.2019
- My role was to drive sales growth and expand our market presence in the fleet industry by working with dealerships in conjunction with regional distribution partners, agencies and consumers.
- Establish relationships with distributors, working alongside them to grow sales in focus categories, specifically as it pertains to the upfitting of multiple vehicles
- Responsible for establishing annual joint business planning
- Responsible for the development and consistent maintenance of the sales pipeline as well as providing insights into the forecasting process.
- Implement strategies, communicate product knowledge and conduct training to maintain a pipeline focused on meeting or exceeding sales objectives for Visa Vehicle products.
- Identify new sales opportunities within existing and new accounts
- Ensure timely and successful delivery of our solutions according to customer needs and Www.visatrucks.com
- www.visatrucks.com
Sales Professional
Manitoulin Transport
01.2013 - 01.2015
- Working closely with operations to secure new business and resolving client issues.
- Managing customer relationship management system. (CRM-Sugar)
- Responsible for securing new customers and maintaining current customer base.
- Introducing and training new and existing customers on new services and features.
- Developing and presenting individualized rating packages for customers.
- Areas of responsibility: Grande Prairie, Dawson Creek, Fort St John, Fort Nelson, Spirit River, Peace River, Manning, High Level, Rainbow Lake and surrounding towns.
- www.manitoulintransport.com
Risk Services Coordinator
Federated Insurance of Canada
02.2011 - 01.2013
- Professionally develop comprehensive proposals for prospective clients.
- Achieve sales targets and build relationships with prospective clients.
- Implement company marketing strategies
- Risk analysis in property, casualty and business environment.
- Property and equipment assessment and valuation.
- www.federated.ca
Product Specialist
Liberty Life Insurance Company
03.2007 - 01.2011
- Increased sales for Liberty Life through effective training of Standard Bank financial advisors
- Provided sales, marketing and training support to financial planners
- Achieved sales targets and built key strategic relationships with financial advisors
- Set up monthly meetings with Standard Bank Management to provide feedback on sales trends and targets
- Facilitated strategies and marketing trends through complex and emerging markets
- Recruited, trained and mentored new financial advisors
- Offered guidance and analysis to individuals and businesses on risk and investment proposals
- Gathered financial data, evaluated and made recommendations on suitable products
- Presented enhancements and new products at sales seminars
- Represented and ensured visibility and promotion of Liberty Life's products
- Effectively created brand awareness by hosting sales promotions and monthly competitions
- South Africa's leading Risk and Investment Insurance Company www.liberty.co.za
Business Development Manager
Liberty Life Insurance Company
01.2005 - 02.2007
- Responsible for product training and marketing support for financial planners in the emerging market segment
- Involved in product development for the entry level market which is defined in the living standards measurement guide
- Negotiated and presented insurance products to corporate companies
- Guided and facilitated the sales process from inception to completion
- Africa's leading Risk and Investment Insurance Company
Education
Blue Pin Service Excellence Managers Certification - Business Management
Northwestern Polytechnic College
Grand Prairie, Canada01-2021
Level 1, 2 and 3 Commercial Insurance License (CAIB) - Insurance And Risk Management
Insurance Brokers Association Of British Columbia
Vancouver, Canada01-2012
Life License Certification - Life Insurance
Canadian Council of Insurance Regulators
Vancouver, Canada01-2012
Federated Insurance Business School Certification - Insurance And Risk Management
Federated Insurance
Winnipeg, Canada01-2011
National Diploma in Wealth Management - Insurance, Economics, Investment Practices & Tax
University of Stellenbosch Business School
Cape Town South Africa01-2009
National Diploma in Marketing and Public Relations - Communication, Media Relations, Strategic Planning
DAMELIN Correspondence College
Cape Town South Africa 01-2005
Desktop Publishing and Graphic Design - Graphic And Digital Design
TOGAN Computers
Durban, South AfricaSkills
Skilled in negotiation techniques
Customer-centric sales strategies
Effective relationship management
Effective collaboration
Proposal writer
Effective presentation skills
Timeline
Automotive Sales Consultant
CarMax
01.2025 - Current
Director Of Business Development
Falcon Security Services
09.2022 - 07.2024
Business Development Manager
All Peace Protection Security Services
04.2019 - 08.2022
Regional Business Development Manager
Visa - Vehicle Rentals, Sales & Leasing
03.2015 - 03.2019
Sales Professional
Manitoulin Transport
01.2013 - 01.2015
Risk Services Coordinator
Federated Insurance of Canada
02.2011 - 01.2013
Product Specialist
Liberty Life Insurance Company
03.2007 - 01.2011
Business Development Manager
Liberty Life Insurance Company
01.2005 - 02.2007
Blue Pin Service Excellence Managers Certification - Business Management
Northwestern Polytechnic College
Level 1, 2 and 3 Commercial Insurance License (CAIB) - Insurance And Risk Management
Insurance Brokers Association Of British Columbia
Life License Certification - Life Insurance
Canadian Council of Insurance Regulators
Federated Insurance Business School Certification - Insurance And Risk Management
Federated Insurance
National Diploma in Wealth Management - Insurance, Economics, Investment Practices & Tax
University of Stellenbosch Business School
National Diploma in Marketing and Public Relations - Communication, Media Relations, Strategic Planning
DAMELIN Correspondence College
Desktop Publishing and Graphic Design - Graphic And Digital Design
TOGAN Computers
Career Highlights And Achievements
- Always exceeded sales targets
- Achieved Platinum Consultant status in 2009 and 2010
- Achieved a 3rd place regional ranking in South Africa for 2010
- Achieved a 5th place finish in Vancouver in 2013
- Collaborated with Salesforce to implement a CRM system for All Peace Protection
- Increased revenue at All Peace Protection by 233%
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