Ricardo Pouza
West Palm Beach,FL
Summary
Demonstrated success in keeping building systems running smoothly and efficiently. Knowledgeable about maintenance and repair needs for HVAC, plumbing and electrical equipment. Focused on directing activities within the limitations of budget, time and codes requirements.
Overview
23
23
years of professional experience
Work History
Maintenance Director
Heartland Health Care Center
Boynton Beach, FL
11.2023 - Current
- Performed upgrades to existing systems such as HVAC and electrical systems when required.
- Responded quickly to customer complaints regarding maintenance issues at their location.
- Developed and implemented preventive maintenance programs for all equipment.
- Reviewed vendor contracts to ensure cost efficiency while maintaining quality standards.
- Investigated new technologies that could improve operational efficiencies in facility management processes.
- Developed strategies for improving energy efficiency across the organization's facilities.
- Researched potential vendors for services such as landscaping or janitorial work.
- Ensured that all safety regulations were followed during maintenance operations.
- Collaborated with other departments to develop plans for future expansion projects.
- Provided technical direction in the repair, installation, modification, and servicing of equipment.
- Tracked inventory levels of parts, supplies and materials needed for maintenance projects.
- Assisted in developing emergency response plans in case of natural disasters or accidents.
Plumbing Supervisor
Speedy Rooter
West Palm Beach, FL
01.2022 - 01.2023
- Negotiated pricing agreements with suppliers in order to obtain quality materials at competitive rates.
- Scheduled regular maintenance inspections of existing systems to ensure functionality and longevity.
- Supervised and coordinated the activities of several plumbers on a daily basis.
- Prepared reports summarizing progress made on various plumbing projects throughout the year.
- Monitored inventory levels of supplies used in plumbing jobs and ordered additional materials when necessary.
- Provided technical advice to staff members regarding installation techniques and safety procedures.
- Evaluated bids from subcontractors or vendors for cost-effectiveness prior to awarding contracts.
- Maintained records of employee hours worked as well as expenses incurred during each project.
- Inspected completed work for conformance with applicable codes and regulations.
- Ensured that all employees followed safety protocols while working onsite.
- Assigned tasks to plumbers based on their skillset, experience, or availability.
- Resolved customer complaints regarding plumbing services provided by staff members.
- Tested pipe systems for leaks using air and water pressure gauges.
- Followed safety protocols while working in hazardous environments such as septic tanks or gas lines.
- Inspected drainage and other plumbing systems to identify necessary repairs.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
- Performed routine maintenance tasks such as flushing out drainpipes or cleaning out grease traps.
- Cut openings in walls or floors to accommodate pipes and fittings.
- Ran tests on newly installed systems to ensure proper functionality before finalizing projects.
- Repaired broken or blocked sewer lines with the use of video cameras.
Maintenance Director
Arbor Oaks at Greenacres
Greenacres, Florida
01.2021 - 12.2021
- Responsible for the maintenance and repair of the buildings and grounds to maintain proper care in accordance with current federal, state, and local standards/regulations and company policies
- Directs the community maintenance, housekeeping and laundry staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing
- Directs the maintenance and upkeep of the buildings and grounds through maintenance staff
- Inspects completed work for conformance to standards and policies
- Implements preventative maintenance programs
- Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes
- Coordinates engineering contractors and vendors, making sure insurance and licenses are current
- Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems
- Coordinates annual apartment maintenance schedule and completion
- Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins
- Ensures the outside of the property is maintained, including landscaping, and garbage/trash removal
- Prepares and follows approved budget
- Tracks utility consumption and expense files
- Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance
- Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem
- Works within the legal scope of local and state codes
- Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions
- Assess property damage and file property damage claims in accordance with company policy
- Responds appropriately to resident or community emergencies by assisting as needed
- Maintains office, shops and mechanical areas within company standards.
Maintenance Supervisor
Jerome Golden Center for Behavioral Health, Inc
West Palm Beach, Florida
01.2017 - 01.2021
- Extensive Knowledge of Joint Commission Environment of Care standards and regulations
- Monitor expenses and works closely with Facilities Director in creating, scheduling capital budgets for maintenance
- Coordinates compliance with local, state, and federal hospital codes and guidelines, MSDS, OSHA, EPA regulations, fire codes and other relevant rules and regulations
- Conducts regular inspections of all Life Safety Systems including fire extinguishers, sprinkler and alarm systems
- Maintains inventory control for all general supplies, parts and equipment
- Heads safety committee meetings
- Understands and implements the role of the department’s safety and disaster plan.
Owner/CEO
One Way Home Investment LLC
West Palm Beach, Florida
06.2014 - 01.2017
- Complete residential remodeling including demolition, new partitions, remodeling existing rooms or adding new ones
- Installation of any kind of floor: tile, laminate, VCT, marble, wood
- Drywall, texture, finishes, paint
- Install and repair water heaters, drain pipes and water supply lines
- Clean drains and plumbing fixtures
- Install and repair electrical systems, wiring, fixtures
- Install relays, switches, circuit breaker panels
- Install doors, windows, cabinets, baseboards, crown moldings, trims.
Plumber Technician
Speedy Rooter
West Palm Beach, Florida
02.2013 - 06.2014
- Install and repair toilets, water heaters, dishwashers, showers, bathtubs, countertops and sinks, piping, valves and fittings
- Clearing kitchen sinks clogs, tub clogs using auger and cable machines
- Sewer cleaning using sewer cable machines of various sizes, electric cable machines and hydro-jetting power washer
- Performed video camera inspection of sewer lines to detect the problem
- Garbage disposal replacement and repair
- Installation and demolition of septic tanks
- Lift station maintenance.
Project Specialist Maintenance
Jerome Golden Center for Behavioral Health, Inc
West Palm Beach, Florida
01.2008 - 01.2013
- General maintenance: plumbing, electricity, painting, drywall, & baseboard
- Replacing and repairing doors & windows with mild carpentry
- Checking the safety system of the building, maintaining the mechanical room, and accomplishing all the daily work orders.
Owner/CEO
M&R Tile Installation, Inc.
West Palm Beach, Florida
01.2002 - 01.2008
- Installations: drywall, baseboards, windows, doors, & partitions
- Sealed joints between sections of pipes using lead wool or threading compounds.
- Connected gas lines to stoves, dryers, hot water heaters, furnaces.
- Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
- Assisted customers in selecting suitable types of flooring for their needs and budgets.
- Provided advice regarding maintenance of newly-installed floors according to manufacturer instructions.
- Inspected subfloors for defects before installation.
- Cleaned up debris from work areas following completion of jobs.
- Leveled surfaces with sanders and grinders to prepare them for new flooring.
- Grouted ceramic tiles on bathroom walls and floors for a professional finish.
- Repaired plumbing fixtures such as sinks, toilets and showers.
- Installed flooring material such as tile, hardwood or laminate floors.
Education
Certification - Plumbing Technology
South Tech Academy
Boynton Beach, FL01-2012
Certification - Electrical Reading Residential
South Tech Academy
Boynton Beach, FL10-2012
Associate of Applied Science - Telecommunications
Osvaldo Herrera
Habana, Cuba01-1990
Skills
- Maintenance Planning
- Drainage Systems Repair
- Septic System Installation
- Codes Compliance
- Troubleshooting
- Water heater maintenance
- System Testing
- Estimate Preparation
- HVAC knowledge
- Emergency Response
- Hand and power tools
- Equipment monitoring
- Plumbing Repairs
- Plumbing
- Staff Management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Maintenance Director
Heartland Health Care Center
11.2023 - Current
Plumbing Supervisor
Speedy Rooter
01.2022 - 01.2023
Maintenance Director
Arbor Oaks at Greenacres
01.2021 - 12.2021
Maintenance Supervisor
Jerome Golden Center for Behavioral Health, Inc
01.2017 - 01.2021
Owner/CEO
One Way Home Investment LLC
06.2014 - 01.2017
Plumber Technician
Speedy Rooter
02.2013 - 06.2014
Project Specialist Maintenance
Jerome Golden Center for Behavioral Health, Inc
01.2008 - 01.2013
Owner/CEO
M&R Tile Installation, Inc.
01.2002 - 01.2008
Certification - Plumbing Technology
South Tech Academy
Certification - Electrical Reading Residential
South Tech Academy
Associate of Applied Science - Telecommunications
Osvaldo Herrera
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