Ricardo Quiroz
Irving,TX
Summary
At Envoy Airlines, I excelled as a Ramp Agent, showcasing my problem-solving acumen and team leadership. Expertly marshalling aircraft and managing baggage for over 100 daily flights, I significantly minimized damage claims. My proactive approach ensured seamless operations, emphasizing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Ramp Agent
Envoy Airlines
07.2022 - 03.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Education
High School Diploma -
Macarthur High School
Irving, TX06-2020
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Customer service
- Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Ramp Agent
Envoy Airlines
07.2022 - 03.2024
High School Diploma -
Macarthur High School
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