Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

RICARDO RAMIREZ

Sacramento,CA

Summary

Experienced Director skilled in managing functional operations and projects related to organizational development and logistics. Advanced understanding of organizational strategies, financial management, procurement, and contracting. Expertise in logistical analysis, inventory, and supply chain performance, development, and standardization. Thorough understanding of inventory management, procurement, and acquisition regulations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Director

California Asian Pacific Chamber of Commerce
Sacramento, CA
2023.10 - Current
  • Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
  • Implemented strategic project management methodologies, leading to efficient and successful project delivery.
  • Enhanced team productivity through regular progress tracking and performance evaluations.
  • Streamlined communication channels with stakeholders, resulting in improved collaboration and decision making.
  • Developed comprehensive project plans that clearly outlined key milestones, resource allocation, and risk mitigation strategies.
  • Managed cross-functional teams to ensure seamless coordination throughout all stages of the projects.
  • Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
  • Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
  • Mentored and coached junior team members, fostering a collaborative work environment that prioritized professional growth.
  • Identified opportunities for process improvement, implementing changes that led to increased efficiency within the organization.

Data Program Manager

California Asian Pacific Chamber Of Commerce
Sacramento, CA
07.2023 - 09.2023
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Identified program obstacles and communicated possible impacts to team.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Developed and maintained logistics workflows, procedures and reports.
  • Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
  • Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
  • Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
  • Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
  • Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
  • Leveraged text, charts and graphs to communicate findings in understandable format.
  • Created and automated data visualizations to present insights and tell compelling stories.
  • Improved data collection methods by designing surveys, polls and other instruments.
  • Compiled, cleaned and manipulated data for proper handling.
  • Analyzed large datasets to identify trends and patterns in customer behaviors.
  • Developed polished visualizations to share results of data analyses.
  • Implemented randomized sampling techniques for optimized surveys.

Account Manager

Sacramento Kings Team, inc
Sacramento, CA
03.2022 - 07.2023
  • 2022-2023 Sales Rookie of the Year
  • 2022-2023 500K Seller
  • Collaborated with large groups, vendors, and businesses to enhance cross-collaboration opportunities within the organization
  • Co-created, and organized the Sacramento Kings Pop-up Kitchen, bringing together local food vendors, and offering a platform to offer food concession opportunities on specific theme nights
  • Gave presentations as a cross-collaboration opportunity to other sales operation teams in the NBA
  • Instituted processes via project scope plans, and statements of work pertaining to half-time performances, and other game-day events/fan experiences
  • Assisted, and organized marketing opportunities and collateral for ticket packages, and theme-night giveaways
  • Broke the single-season record for group sales
  • Collaborated with various Chambers of Commerce in coordinated with members to promote ticket sales for various theme nights
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals
  • Built and maintained productive relationships with customers and internal partners
  • Acted as the main point of contact in matters relating to client concerns and needs
  • Developed successful customer relationships and quickly resolved service requests to increase sales
  • Renewed existing accounts by cementing trusting relationships with customers
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs
  • Developed understanding of products and service offerings to better upsell and cross-sell to clients
  • Negotiated contracts and closed agreements to maximize profits
  • Sourced new opportunities to introduce products and services to potential customers
  • Motivated and worked with onboarding team members to successfully integrate new employees into the organization
  • Pitched to new clients by leveraging the client base and targeting strategic partnerships
  • Collaborated directly with the marketing team to refocus client outreach, increasing qualified inbound account leads
  • Communicated progress of monthly and quarterly initiatives to internal and external stakeholders
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
  • Produced sales documents, finalized deals, and filed records
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits
  • Increased profitability and revenue by generating $507,000 in sales (Rookie Record).

Information Technology Data Project Manager

NV5 Inc
Sacramento, CA
01.2014 - 03.2022
  • Communicated and negotiated with outside vendors to meet project deadlines
  • Interviewed, hired, and trained staff, led performance reviews, and offered constructive feedback.
  • Created and managed teams of four or more throughout the life of a project
  • Oversaw large company projects with over a year completion date Managed expectations for all stakeholders and provided resources for any questions or changes that may occur
  • Negotiated product procurement pricing with outside vendors in order to obtain the most cost-effective solution
  • Oversaw and conducted company-wide training for new acquisitions for all technology changes
  • Developed and maintained open and positive relationships with project members, stakeholders, and upper management
  • Created data models to support decision-making processes.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Conducted comprehensive staff development training for usage of instructional technology
  • Delivered leadership and technical expertise to personnel with planning and evaluation of effective instructional technology throughout the district
  • Tracked project-related expenses and hours to assist with time-sensitive planning and budget considerations
  • Audited production reports, tracking data entry and processing errors.
  • Developed and implemented department policies and Standard Operating Procedures (SOP).
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of the best placement for needed resources.
  • Utilized data visualization tools to effectively communicate business insights.
  • Participated in requirements meetings to understand business needs.
  • Upheld security and confidentiality of documents and data within the area of responsibility.

Education

Master of Science - Data Science

University of Notre Dame
Notre Dame, IN
01.2024 - Current

Bachelor of Arts - Organizational Leadership (Project Management

Arizona State University
Tempe, AZ
05.2023

Associated of Arts - Behavioral Science

Woodland Community College
Woodland, CA
05.2018

Skills

  • Outcome Predictions
  • Agile Framework Understanding
  • New Business Opportunities
  • Public Speaking
  • Organizational Management
  • Social Media Platforms
  • Presentation Creation and Delivery
  • Funding Proposals
  • Business Continuity
  • Collaborate Cross-Functionally
  • Work Planning and Prioritization
  • Attention to Detail

Accomplishments

  • 2022-2023 Sacramento Kings Sales Rookie of the Year
  • 2022-2023 Sacramento Kings 500K Sold Club

Certification

Python for Data Science, AI & Development, IBM - 2023- (Currently Taking)

Languages

Spanish
Native or Bilingual

Timeline

Master of Science - Data Science

University of Notre Dame
01.2024 - Current

Project Director

California Asian Pacific Chamber of Commerce
2023.10 - Current

Data Program Manager

California Asian Pacific Chamber Of Commerce
07.2023 - 09.2023

Account Manager

Sacramento Kings Team, inc
03.2022 - 07.2023

Information Technology Data Project Manager

NV5 Inc
01.2014 - 03.2022

Python for Data Science, AI & Development, IBM - 2023- (Currently Taking)

Bachelor of Arts - Organizational Leadership (Project Management

Arizona State University

Associated of Arts - Behavioral Science

Woodland Community College
RICARDO RAMIREZ