Accomplished Operations Manager with a proven track record at U.S. Composites, enhancing operational efficiency and profitability through strategic planning and process improvement. Increased customer satisfaction and reduced costs by optimizing inventory control and supply chain operations. Fluent in Spanish, demonstrating exceptional problem-solving abilities and decision-making skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
28
28
years of professional experience
Work History
Manager of Operations
U.S. Composites
08.2002 - Current
Streamlined operational processes by implementing efficient workflow management strategies.
Managed cross-functional teams for successful project completion and timely delivery.
Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed systems and procedures to improve operational quality and team efficiency.
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and implemented strategies to maximize customer satisfaction.
Supervisor
Palm Beach Precision Molding
08.1996 - 11.2007
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
Created and implemented strategies for improving operational efficiency and accuracy.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
No Degree - Business Administration And Management
Palm Beach Community College
Lake Worth, FL
08.1999
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL
05.1996
Skills
Logistics Management
Financial Management
Program Administration
Organizational Management
Process Improvement
Inventory Management
Labor Relations
Incidents management
Performance monitoring
Business Planning
Production
Business Development
Warehouse Operations
Decision-Making
Problem-Solving
Operational Efficiency
Fluent in Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager of Operations
U.S. Composites
08.2002 - Current
Supervisor
Palm Beach Precision Molding
08.1996 - 11.2007
No Degree - Business Administration And Management