RICK RIVERA
Veterinariy Technician
Tyler,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced veterinary technician with over 30 years of experience as well as customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
22
22
years of professional experience
Work History
Veterinary Technician
Tyler Veterinary Center
01.2008 - Current
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
Sales Associate
Walmart
08.2007 - 01.2008
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Veterinary Technician
Blue Cross Animal Hospital
01.2000 - 06.2007
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Assisted senior staff with blood analyses and physical assessments.
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Performed dental extractions with no periosteal elevation, no tooth resectioning, and no bone resectioning.
Education
High School Diploma -
South Gate High
South Gate, CA05.1981
Skills
- Bilingual English/Spanish Leadership abilities Responsible Accountable In good physical shape Fast learner Committed to be a lifelong learner Enjoys working with all kinds of people Team player Positive attitude at all times Problem solver Enjoys the outdoors
Timeline
Veterinary Technician
Tyler Veterinary Center
01.2008 - Current
Sales Associate
Walmart
08.2007 - 01.2008
Veterinary Technician
Blue Cross Animal Hospital
01.2000 - 06.2007
High School Diploma -
South Gate High
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