RICARDO RIVERA
Laredo
Overview
12
12
years of professional experience
Work History
Counter Salesperson
Sr Parts
Laredo
09.2022 - Current
- Provided advice on products, services, and promotions to customers.
- Assisted customers in selecting items to meet their needs.
- Greeted customers and provided excellent customer service.
- Ensured compliance with safety regulations when handling hazardous materials.
- Resolved discrepancies between customer orders and actual deliveries.
- Assisted in training new employees on proper counter sales techniques.
- Tracked shipments from suppliers to ensure timely delivery of merchandise.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Answered customer inquiries regarding prices, availability, and product features.
- Organized store displays to maximize visibility of products for customers.
- Ensured shelves were stocked with the correct merchandise.
- Verified that all transactions were completed accurately before closing out each sale.
- Provided support to other departments such as stocking shelves or organizing promotional displays.
- Performed regular inventory checks to ensure stock levels were maintained.
- Maintained accurate records of all sales transactions.
- Inspected returned items for damage before issuing refunds or exchanges.
- Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Electrical Foreman
Superior Optimization
Carrizo Springs
03.2017 - 09.2020
- Implemented cost-saving measures while ensuring compliance with safety regulations.
- Recommended improvements or modifications based on customer feedback or industry trends.
- Provided technical guidance to electricians regarding complex wiring diagrams or schematics.
- Performed scheduled maintenance tasks such as replacing circuit breakers or rewiring outlets.
- Communicated regularly with contractors regarding changes or updates needed on current projects.
- Scheduled and coordinated the installation of electrical systems for new construction projects.
- Ordered necessary supplies and parts required for completion of electrical jobs.
- Resolved customer complaints in a timely manner by troubleshooting potential causes of malfunctioning equipment.
- Maintained records of materials used, labor hours worked, and progress reports on projects.
- Monitored job sites daily to ensure that all work was performed according to specifications and in a safe manner.
- Conducted regular meetings with employees to discuss any issues or problems related to their job duties.
- Reviewed timesheets submitted by electricians for accuracy before submitting them for payment processing.
- Ensured that all personnel onsite adhered to OSHA requirements regarding workplace safety.
- Assisted in the design process by providing input on the most efficient methods for completing an electrical job.
- Identified and corrected electrical malfunctions in industrial equipment.
- Supervised a team of electricians to ensure quality workmanship, safety, and adherence to project timelines.
- Analyzed blueprints, drawings, plans, sketches, or other engineering documents prior to beginning any electrical project.
- Trained apprentices on the proper use of tools, techniques, safety procedures, and blueprint reading.
- Followed electrical code manuals to install and repair electrical systems.
- Supervised job site operations to maintain consistent safety and hazard-free work area.
- Promoted safety and work site awareness by identifying and removing potential hazards and effectively training team members in safety protocols.
- Tested electrical equipment and components for continuity, current, voltage, and resistance.
- Monitored compliance with local and state codes and job specifications to deliver superior quality.
- Meticulously tested installations to check continuity of circuits and compatibility and safety of components using test equipment such as ohmmeter, amp meter, voltmeter and oscilloscope.
- Provided empowering leadership to ensure positive production outcomes and consistent team morale.
- Functioned as crew leader, overseeing work of lower-level licensed electricians and trade helpers.
- Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
- Performed with efficiency and quality while installing and repairing electrical projects.
- Updated and edited all drawings with design changes requested by client.
- Provided technical assistance for difficult electrical and maintenance problems.
- Delegated duties to employees based on skillset.
- Obtained specifications and directed work for construction crews.
- Created work crew schedules and delegated assignments.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Prepared and planned worksites to help jobs run smoothly.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Flowback Operator
Target Well Services
Laredo
01.2013 - 12.2016
- Assisted in troubleshooting problems with equipment used during the flowback process and made necessary repairs when needed.
- Performed pressure checks, monitored flowback operations, and operated valves to maintain a safe working environment.
- Ensured that safety protocols were followed at all times while operating heavy machinery or performing maintenance tasks onsite.
- Communicated with customers regarding technical issues or service needs related to flowback operations.
- Controlled fluid levels in tanks during the flowback process while monitoring pressure gauges throughout the operation.
- Participated in training sessions designed to improve knowledge base relating to current industry standards for safety and efficiency.
- Observed instruments readings regularly to ensure proper functioning of equipment during the flowback process.
- Operated pumps, blowers, compressors, engines, generators, separators, tanks, meters and other associated equipment as needed.
- Provided advice and guidance on best practices for safely performing tasks related to flowback operations.
- Assisted in rigging up and down equipment for the flowback process.
- Conducted regular preventative maintenance on all equipment used for the flowback process according to manufacturer's guidelines.
- Verified that all necessary documents are completed accurately before leaving a job site.
- Inspected work areas prior to beginning each shift to ensure safety protocols are being followed by crew members.
- Collected data from production sites including meter readings and recorded information into log books accurately and efficiently.
- Utilized various tools such as wrenches, screwdrivers. for minor repairs and adjustments of equipment related to flowback operations.
- Tested samples of produced fluids from wells using specialized laboratory testing equipment.
- Maintained records of daily activities and provided detailed reports on all well tests.
- Responded quickly and appropriately to emergency situations related to the flowback process.
- Monitored wellhead pressures and reported any abnormalities to the supervisor.
- Collaborated with other team members regarding operational procedures or safety concerns.
- Lubricated and maintained machines prior to setup, calibration and operation.
- Monitored gauges and pressure pumps throughout tasks to check safety and operational performance.
- Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
- Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
- Orchestrated processing to mover material, utilizing capacities of pipelines, valve manifolds, pumps and tankage.
- Monitored gauges and flowmeters to inspect equipment and reported abnormalities.
- Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
- Delivered sample solutions for laboratory analysis.
- Inspected tools in field and in shop to verify functionality and effectiveness.
- Connected pump hoses and pipelines to transfer material.
Education
Some College (No Degree) - Electrical, Electronics And Communications Engineering
Laredo Community College
Laredo, TXSkills
- Customer service
- Product knowledge
- Sales techniques
- Inventory management
- Visual merchandising
- Order processing
- Equipment maintenance
- Problem solving
- Safety compliance
- Quick learner
- Visual presentation
- Self motivation
- Adaptability and flexibility
- Decision-making
- Multitasking capacity
- Reliability
- Professionalism
- Goal driven
- Creative thinking
Timeline
Counter Salesperson
Sr Parts
09.2022 - Current
Electrical Foreman
Superior Optimization
03.2017 - 09.2020
Flowback Operator
Target Well Services
01.2013 - 12.2016
Some College (No Degree) - Electrical, Electronics And Communications Engineering
Laredo Community College
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