Ricardo Rocha
El Cerrito
Summary
Compassionate behavioral health professional with a proven track record in delivering effective support and interventions. Strong commitment to team collaboration while upholding the organization's mission. Expertise in clinical assessments, resource navigation, and crisis management, ensuring comprehensive care for clients. Known for reliability and adaptability, consistently achieving excellent outcomes in fast-paced healthcare settings.
Overview
12
12
years of professional experience
Work History
Behavioral Health Clinician
San Francisco City & County Department of Public Health
02.2021 - Current
- Maintained up-to-date knowledge of best practices in behavioral health through attending workshops, trainings, and conferences.
- Improved patient outcomes by implementing evidence-based treatment plans and collaborating with a multidisciplinary team.
- Conducted comprehensive assessments to identify mental health needs and formulate accurate diagnoses.
- Assisted in program development initiatives aimed at expanding service offerings or improving existing services based on feedback from clients or staff members.
- Delivered psychoeducation presentations to clients, families, and community members on various mental health topics to increase awareness and understanding.
- Documented client progress through maintaining detailed case notes in compliance with agency guidelines and legal requirements.
- Collaborated with primary care providers to ensure coordinated care for clients with co-occurring mental health and medical concerns.
- Increased access to behavioral health services by conducting outreach efforts within the community and building partnerships with local organizations.
- Provided crisis intervention services, effectively deescalating situations and connecting individuals with appropriate resources.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
Vocational Rehabilitation Counselor
Department of Veteran Affairs Vocational Rehabilitation & Employment
04.2019 - 01.2021
- Determined entitlement to veterans applying for services to Vocational Rehabilitation and Employment program. In accordance with rules and regulations set by the governing body.
- Obtained information through formal interviewing strategies, analyzing healthcare records with close attention to mental/physical disabilities, educational history, legal background, and previous employment.
- Assessed interests, aptitudes, physical and behavioral disability needs to determine best plan of services.
- Generated individualized rehabilitation plans for veterans with disabilities to obtain and maintain suitable employment.
- Managed active caseload of over 130 veterans while cultivating and sustaining positive relations with various academic institutions, federal agencies, state agencies, non-profit organizations, and city and county agencies in northern California.
- Partnered with local organizations to provide best possible services increasing positive outcomes for clients, primary service provider and associated stakeholders.
- Developed strong rapport with clients by demonstrating empathy and understanding of their unique challenges.
- Conducted labor market research to better inform clients of potential career opportunities.
Rehabilitation Counselor Intern
Alameda County Behavioral Healthcare Services, Vocational Program
09.2018 - 05.2019
- Provided rehabilitation services to dual diagnosed population receiving support through Alameda County Behavioral Healthcare Vocational Program.
- Participated in all aspects of case management including initial evaluations, formal interviews, follow-up appointments, and referrals.
- Arranged for medical, physical, behavioral, academic, vocational, and other evaluations to obtain information for assessing clients' needs and developing individualized rehabilitation plans.
- Consulted with psychiatrist, social workers, case managers, rehabilitation counselors, and families in order to develop and implement best approach.
- Develop rehabilitation plans with clients' aptitudes, educational history, career goals, physical and behavioral disabilities in consideration.
- Document and update client progress in accordance with federal regulations, and public health care providers.
- Collaborated with local organizations to administer quality services to vulnerable populations.
Rehabilitation Counselor Intern
Department of Veteran Affairs Vocational Rehabilitation & Employment
10.2016 - 05.2018
- Determined eligibility, entitlement, and feasibility of applicants
- Assessed interest, aptitudes, and disabilities through interviews, educational and medical records
- Created individualized vocational and/or rehabilitation plans
- Helped clients identify work skills and aptitudes while engaging in career exploration
- Reviewed rules and regulations of services rendered set forth by the Department of Veteran Affairs
Program Assistant
Department of Veteran Affairs, Human Resources
05.2015 - 09.2016
- Meticulously organized, filed, reviewed employment, medical, service, and disciplinary records
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Developed comprehensive resource materials for program participants, leading to better program understanding and compliance.
- Designed presentations to be broadcasted in Department of Veteran Affairs locations throughout northern California
- Adept at developing and maintaining databases in accordance with federal regulations
- Collaborated with local organizations to provide supportive services to vulnerable populations
- Assisted with planning and coordinating day-to-day and special program activities.
Non-Profit Intern
Justice Now
01.2014 - 05.2014
- Informed people who are incarcerated of available resources and human rights
- Responded to correspondence
- Participated in fundraising organization
- Cooperate with team members working towards common goal
- Handled sensitive information with discretion while maintaining confidentiality at all times throughout the internship role.
- Established relationships with community partners through networking at local events, leading to increased visibility and support for the organization.
- Provided administrative support to senior staff members, streamlining daily operations and increasing overall productivity levels.
Education
Master of Science - Clinical Rehabilitation And Mental Health
San Francisco State University
San Francisco, CA05.2019
Bachelor of Arts - Sociology
San Francisco State University
San Francisco, CA05.2014
Associate - Social Science
Chaffey Community College
Rancho Cucamonga, CA05.2012
Skills
- Basic Life Skills
- Spanish- Fluent
- Anxiety management
- Suicide risk assessment
- Depression treatment
- Multicultural competence
- Mental health assessment
- Clinical documentation
- Teamwork and collaboration
- Reliability
Accomplishments
Recently passed the National Clinical Mental Health Counseling Exam
Timeline
Behavioral Health Clinician
San Francisco City & County Department of Public Health
02.2021 - Current
Vocational Rehabilitation Counselor
Department of Veteran Affairs Vocational Rehabilitation & Employment
04.2019 - 01.2021
Rehabilitation Counselor Intern
Alameda County Behavioral Healthcare Services, Vocational Program
09.2018 - 05.2019
Rehabilitation Counselor Intern
Department of Veteran Affairs Vocational Rehabilitation & Employment
10.2016 - 05.2018
Program Assistant
Department of Veteran Affairs, Human Resources
05.2015 - 09.2016
Non-Profit Intern
Justice Now
01.2014 - 05.2014
Bachelor of Arts - Sociology
San Francisco State University
Associate - Social Science
Chaffey Community College
Master of Science - Clinical Rehabilitation And Mental Health
San Francisco State University
MILITARY SERVICE
U.S. Navy, Honorable Discharge 11/2004 to 05/2010
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