Ricardo Rodriguez

Delivery Driver

Casptone

08.2021 - Current

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Protected people and equipment from hazardous materials by using correct procedures.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Kept detailed records of deliveries and money received from customers.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Inspected load security and checked for damages.
Minimized company liability and risks to loads by obeying traffic laws.
Fostered positive working relationships with regular customers.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Documented mileage, deliveries, pickups, customer issues and damages.
Successfully avoided time delivery delays by carefully planning best routes.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.

Summary

Overview

Work History

Delivery Driver

Education

Fraduado - Electronica

Skills

Timeline

Delivery Driver

Fraduado - Electronica

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