Ricardo Rodriguez
Marysville,CA
Summary
Proactive and results-oriented professional with a strong background in mobile device management and exceptional customer service skills. At T-Mobile, I led initiatives that significantly enhanced teamwork and store performance, while expertly handling customer complaints and technical issues, ensuring a seamless experience. Skilled in cross-platform proficiency, I thrive in dynamic environments, driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Mobile Expert/ Retail Store Representative
T-Mobile /MOBILEONE LLC
08.2023 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Education
High School Diploma -
Lindhurst High School
4446 Olive Ave Olivehurst, CA 95961 United StatesSkills
- Mobile Device Management
- Customer Service
- Sales and Promotions
- Real-time communication features
- Goal-Driven
- Retail Metrics and Goals
Accomplishments
• My Team Reached #1 in MOBILEONE LLC for best Ranked T-Mobile in the United States.
Languages
Spanish
Native or Bilingual
Timeline
Mobile Expert/ Retail Store Representative
T-Mobile /MOBILEONE LLC
08.2023 - Current
High School Diploma -
Lindhurst High School
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