Ricardo Rodriguez
Summary
Experienced project manager with 20+ years experience and a natural mechanical aptitude is searching for a fresh start in water resource engineering. Currently completing coursework to obtain water operation certifications. This educational path, coupled with proficiency in project management and safety practices demonstrates suitability for the industry. Strong analytical skills, attention to detail, and significant experience in managing complex projects and leading teams easily transfers into a successful new career.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Meter Reader
Santa Margarita Water District
09.2024 - Current
- Support efficient route planning with thorough documentation of meter locations and access points.
- Maintain professional relationships with clients while performing on-site visits, fostering a positive company image.
- Collaborate with team members to troubleshoot complex issues related to meters and data discrepancies.
- Check accuracy of meters against previous data and kept detailed reports of inconsistencies.
Sales Department Manager
Orange Management
03.2009 - 09.2024
- Delivered exceptional customer service experiences, addressing concerns promptly and building lasting relationships with clients.
- Supervised the traveling sales team and overall operations at various auto conventions.
- Provided quality control support for industry parts.
- In 2014, obtained a Class A license and became a leader driver, overseeing various travel projects, managing logistics and ensuring smooth operations on site.
Convention Sales Agent
Orange Management
09.2006 - 03.2009
- Participated in yearly Convention/ Auto Fairs across several states and cities to present products to dealers and the general public.
- Scheduled meetings with multiple dealers to explore new product manufacturing opportunities.
- Provide customer support by taking and fulfilling sales orders.
Jobsite Foreman
Stuart Dean
03.2012 - 12.2014
- Supervised trainees, oversaw tool preparation, and ensured safety protocols were followed for each project.
- Managed quality control and safety for refinishing work and chemical application.
- Organized logistics for short-term and long-term offsite projects.
Retail Store Sales Representative
Orange Management
12.2005 - 09.2006
- Aided walk-in customers with inquiries regarding products or orders.
- Inspected damaged or defective items for quality control purposes.
- Addressed customer service calls and placed delivery orders are required.
Order Fulfillment Specialist
Orange Management
01.2005 - 12.2005
- Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
- Unloaded containers with care and ensured inventory was correctly placed.
- Conducted yearly inventory checks to verify accuracy.
Education
Water Mathematics And Hydraulics
Santiago Canyon College
Orange, CA01-2024
State of California Lic #D2138096
CDL Class A Certification
01-2013
Skills
- Safety measures and policies
- Safety awareness
- Safety procedures
- Route navigation
- Mechanically Inclined
- Fluent in Spanish
- Experienced, Class A Driver
- 20 Years Customer Service Experience
- 15 Years Management Experience
Certification
- Water Distribution Certification D1- 06/04/2024
- Water Treatment Certification T1- 7/30/2024
- CWEA Collections System Maintenance Grade 1 Certificate of Completion- 12/17/2024
Timeline
Meter Reader
Santa Margarita Water District
09.2024 - Current
Jobsite Foreman
Stuart Dean
03.2012 - 12.2014
Sales Department Manager
Orange Management
03.2009 - 09.2024
Convention Sales Agent
Orange Management
09.2006 - 03.2009
Retail Store Sales Representative
Orange Management
12.2005 - 09.2006
Order Fulfillment Specialist
Orange Management
01.2005 - 12.2005
Water Mathematics And Hydraulics
Santiago Canyon College
State of California Lic #D2138096
CDL Class A Certification
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