Ricardo Roman
Chicago,IL
Summary
Reliable HVAC-R Technician with relevant experience in installation, maintenance, and repair of heating, ventilation, air conditioning, and refrigeration systems. Strengths include advanced diagnostic skills and comprehensive understanding of control systems. Previous work has consistently improved system efficiency and longevity while reducing downtime. Known for commitment to safety standards and thorough knowledge of current industry regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Warehouse Associate
Home Depot Distribution Center
09.2023 - Current
- Drive forklift
- Picking orders
- Cleaning
- Stack up
Account Manager
Purple Communication Inc.
Springfield, IL
06.2021 - 01.2023
- Forge relationships with clients and assist customer product functionality
- Serve as a client representative to other departments, collaborating with technical supportive product development, sales, marketing, and accounting
- Provide full customer service and support to resolve any escalated issues that are not fixed by the customer department
- Travel to industry conferences, banquets, and meetings serving as company representative at client events
Aide Staff
Illinois School for the Deaf.
Jacksonville, IL
03.2021 - 12.2022
- Serve as a positive role model
- Build and maintain positive and healthy relationships with students in their building
- Be available to students in the building on a regular, but reasonable, basis
- Help students develop respect for each other’s rights, freedoms, and property
- Identify and assist residents with personal, social, or academic concerns
- Serve as a referral agent for students with health, counseling, academic, or personal concerns
- Encourage residents to be responsible for their behavior
- Cultivate friendships among students
- Hold floor meetings throughout the academic year
- Maintain a building environment suitable for studying, sleeping, and socializing
- Create a floor and hall environment that is safe
- Promote an atmosphere of appreciation and respect
Moving Materials/Packers
FedEx
Springfield, IL
08.2019 - 08.2021
- Palletized boxes to streamline movement and shipment
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promo
Community Training Specialist
Work, Inc
Dorchester, MA
04.2018 - 04.2019
- Enabled each member of staff to receive development opportunities by implementing workshops, regular training
- Assessed each resident's psychosocial needs
- Collaborated with team members to identify and accomplish agency objectives
Residential Supervisor
The Learning Center for The Deaf
Framingham, MA
10.2016 - 02.2018
- Arranged social and recreational activities, including themed dinners, board game nights and Birth garnering nearly 100% residential participation
- Composed work schedules for each staff member and confirmed that all shifts had proper coverage
- Confirmed that all residents and staff members observed safety procedures and conducted inspect and resolve any dangerous issues
Residential Care Worker
The Learning Center for The Deaf
Framingham, MA
01.2014 - 10.2016
- Ran errands for clients and drove to appointments to maintain wellness and support daily living nee
- Helped clients stay happy and healthy by providing mental and emotional support
Paces Counselor
American School for The Deaf
Berlin, CT
02.2013 - 10.2016
- Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise
- Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention
- Responded to crisis situations when severe mental health and behavioral issues arose
- Liaised with family members to discuss progress and develop ongoing plans for counseling goals
Assistant Manager
CCARC Inc.
Berlin, CT
07.2010 - 02.2013
- Assisted in transporting clients to vary destinations
- Assist clients with daily living needs
- Managed personnel scheduling, facilitating adequate coverage to meet demand
Education
EPA 608 Certificate - HVAC Installation and Repair
Lincoln Land Community College
Springfield, IL, US05.2021
Skills
- Invoice verification
- Freight labeling,
- Rapping and boxing
- Software updating
- System performance tracking
- Help desk operations
- Database maintenance
- Microsoft Office
- Technical Support
- Loading and unloading
- Packaging and Labeling
- Heavy Lifting
- Order Fulfillment
- Forklift Operations
- Microsoft Outlook
- Microsoft Excel
Languages
English
Professional
Certification
Heating, Ventilation, Air Conditioning, and Refrigeration
EPA Universal Certificate No: 1414606119660
Timeline
General Warehouse Associate
Home Depot Distribution Center
09.2023 - Current
Account Manager
Purple Communication Inc.
06.2021 - 01.2023
Aide Staff
Illinois School for the Deaf.
03.2021 - 12.2022
Moving Materials/Packers
FedEx
08.2019 - 08.2021
Community Training Specialist
Work, Inc
04.2018 - 04.2019
Residential Supervisor
The Learning Center for The Deaf
10.2016 - 02.2018
Residential Care Worker
The Learning Center for The Deaf
01.2014 - 10.2016
Paces Counselor
American School for The Deaf
02.2013 - 10.2016
Assistant Manager
CCARC Inc.
07.2010 - 02.2013
Heating, Ventilation, Air Conditioning, and Refrigeration
EPA Universal Certificate No: 1414606119660
EPA 608 Certificate - HVAC Installation and Repair
Lincoln Land Community College
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