Ricardo Romero
Santa Maria,CA
Summary
Personable and proactive individual with strong ability to lead and inspire team members in fast-paced environment. Possesses deep understanding of customer service principles and adept at managing daily operations and inventory control. Committed to driving exceptional guest experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Maintenance
Surfing Cowboys Ranch
06.2024 - Current
- Preserved property safety by removing hazardous tree limbs, leaves, and other debris from walkways and driveways.
- Maintained healthy lawns with proper mowing techniques, fertilization, and weed control treatments.
- Operated heavy machinery such as tractors, mowers, and blowers safely and effectively to complete large-scale projects in a timely manner.
- Increased client satisfaction with timely completion of routine grounds maintenance tasks such as edging, trimming, and mulching.
- Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
- Ensured proper drainage systems were in place to prevent flooding during heavy rainfall.
Restaurant Manager
Cecco Ristorante
07.2022 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Busser/Host
Firestone Brewing Company
02.2022 - 07.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Assisted servers in providing efficient service for improved guest experiences.
Security
Hollister Ranch Owners Association
10.2021 - 02.2022
- Maintained confidentiality and security of records.
- Facilitated communication between different departments to address security concerns swiftly.
- Explained common information security issues and how to fix problems.
Education
No Degree - Real Estate
Santa Barbara City College
Santa Barbara, CA05-2026
High School Diploma -
Santa Ynez High School
Santa Ynez, CA05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cleanliness standards
- Team management
- Inventory control and record keeping
- Point of sale (POS) system operation
- Attention to detail
- Time management
- Clear communication
- Decision-making
- Guest engagement
Languages
Spanish
Native or Bilingual
Timeline
Maintenance
Surfing Cowboys Ranch
06.2024 - Current
Restaurant Manager
Cecco Ristorante
07.2022 - Current
Busser/Host
Firestone Brewing Company
02.2022 - 07.2022
Security
Hollister Ranch Owners Association
10.2021 - 02.2022
No Degree - Real Estate
Santa Barbara City College
High School Diploma -
Santa Ynez High School
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